Specialty Pharmacy Technician

Your future role at a glance

Location: Austin, Texas

Facility: Good Health Solutions

Department: Ascension Specialty Retail Pharmacy

Schedule: Monday - Friday | Full-time

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you'll make an impact in this role

• Accurately process specialty and mail-order prescriptions in compliance with all applicable state and federal regulations, ensuring timely fulfillment and delivery.
• Perform benefits investigations, claims adjudication, and resolution of insurance rejections, escalating issues as appropriate.
• Initiate and manage prior authorizations, including gathering clinical documentation, submitting required forms, and coordinating follow-up with providers and payers.
• Provide exceptional customer service by communicating with patients, prescribers, insurers, manufacturers, and internal teams to resolve issues and facilitate medication access.
• Maintain accurate documentation and required productivity and quality metrics while collaborating with interdisciplinary teams and supporting training and mentoring as needed.

What minimum requirements you'll need

Licensure / Certification / Registration:

• One or more of the following required:
• Pharmacy Tech credentialed from the Pharmacy Technician Certification Board (PTCB) obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed. Must possess all state and local qualifications.
• Pharmacy Tech credentialed from the National Healthcareer Association obtained prior to hire date or job transfer date. Must possess all state and local qualifications. Licensure required relevant to state in which work is performed.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What additional preferences we''re seeking

• TX Registered Pharmacist Technician Registration is needed for this role.
• 2+ years of Pharmacy Technician Experience.
• Specialty Pharmacy Technician experience.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

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