Specimen Processing Supervisor - 2nd Shift

Supervisor, Specimen Processing 
 

Working at Abbott 
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: 

• Career development with an international company where you can grow the career you dream of. 

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. 

• An excellent retirement savings plan with a high employer contribution. 

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. 

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. 

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. 

The Opportunity 
This position works at our Cancer Diagnostics location in Madison, WI. 

This role will be performed during nights and weekend hours. The Supervisor, Specimen Processing is responsible for the day-to-day operations of the Specimen Processing Department; including, but not limited to, staffing, scheduling, timecard management, motivating, coaching, mentoring, and performance management. The Supervisor, Specimen Processing follows all Laboratory policies and procedures and maintains accurate data reporting practices to ensure consistent and diligent execution of Specimen Processing. This role supports the mission and vision of Abbott Cancer Diagnostics Laboratories and shares the responsibility of ensuring the Specimen Processing department operates effectively. The functions of this position are performed under the guided direction of the Specimen Processing Manager or designee.

Shift: Tues - Fri, 130p - 12a

What You’ll Work On 

• Effectively lead and empower staff to meet quality and productivity goals set for the shift and department.
• Manage daily shift operations; including but not limited to organizing efficient workflow, redirecting staff, maintaining adequate lab equipment and delegating tasks.
• Organize and lead routine team meetings and 1 on 1 employee meetings.
• Support and coach direct reports through career and professional development.
• Monitor and provide feedback on employee performance metrics including, but not limited to, attendance, productivity and quality.
• Prepare and conduct employee feedback and disciplinary action in accordance with Abbott Cancer Diagnostics Laboratories policy, as needed.
• Manage and maintain shift staffing levels in collaboration with the clinical laboratory management team.
• Effectively interview and recruit employees that meet and exceed our core values.
• Investigate and resolve test record and automation problems in accordance with policies and procedures to maintain expected sample turnaround time.
• Perform root cause analysis when process deviations occur to identify the root cause of the deviation and recommend corrective and preventive actions as applicable.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain documentation of problems and problem resolutions following Good Documentation Practices (GDP).
• Work with leadership to develop department goals that align with organizational priorities.
• Support operational initiatives including, but not limited to, quality and process improvements, SOP development, department inspections and audits.
• Support and occasionally lead cross-functional initiatives across multiple departments.
• Assist and support the Clinical Lab Training Department; including, but not limited to, reviewing department specific training materials, identifying additional training needs/resources, and providing cross-training, as needed.
• Support all clinical laboratory operations, including bench work when needed.
• Handle and dispose of all specimens following standard precautions and applicable safety policies.
• General knowledge and understanding complying with regulations and safety.
• Motivate and inspire employees to do their best work through coaching and leading by example.
• Maintain morale and support employee engagement initiatives.
• Communicate and manage change effectively.

Meet performance and behavior expectations listed below:

• Exemplify the core values of Integrity, Teamwork, Accountability, Quality, and Innovation at all times.
• Self-motivation with a results-driven approach.
• Empower and mentor employees to meet and exceed core value behaviors with vision and a commitment to building the best team.
• Act with an inclusion mindset and model these behaviors for the organization.
• Maintain regular and reliable attendance.

Demonstrate the necessary skills and abilities:

• Ability to work in a fast-paced team environment, adapt to changing workload and circumstances effectively and respond to new information quickly.
• Strong critical thinking skills with the ability to make decisions in a fast-paced environment.
• High level of attention to detail with strong organizational and prioritization skills.
• Excellent verbal and nonverbal communication and listening skills.
• Required to work exclusively nights and/or weekends.
• Ability to lift and move up to 40 pounds for approximately 25% of a typical working day.
• Ability to work seated for approximately 50% of a typical working day.
• Ability to work standing for approximately 50% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability to perform repetitious actions.
• Ability to use near vision to view samples at close range.
• Understand potential exposure to hazardous materials, tissue specimens and instruments with moving parts, heating and freezing elements.
• Tolerate the handling of bodily fluids and solids (e.g., urine and feces).
• Ability and means to travel to and work at all other sites within the same city, as needed.

Required Qualifications

• Associate degree in Life Sciences, Business, or related field; or High School Degree/General Education Diploma and 2 years relevant experience in lieu of degree.
• 3+ years of experience working in a laboratory, medical or high throughput production environment.
• 2+ years of leadership experience.
• 2+ years using computers to include Internet navigation, email usage, MS Office.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Bachelor’s degree in Life Sciences, Physical Sciences, or field related to the essential duties of the job.
• 3+ years of lab experience/education program in a lab providing moderate or high complexity testing.
• Knowledge and understanding of CAP, GLP, GDP, CLIA, New York Department of Health (NYDOH), and HIPAA.
• Experience in troubleshooting automation and performing instrument maintenance.
• Lean experience (Kaizen, Kanban, root cause analysis, countermeasure implementation, etc.).
• Leadership experience working with large teams (>30 direct reports).

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/