Job Details ------------
Category: Specimen Processing Location: Cartersville, Georgia Job Function: Operations Job Family: Specimen Processors Shift: Day Employee Type: Regular, Full-Time Work Mode: On-site
Job Description ---------------
Specimen Technician - Hospital - Cartersville GA Monday to Friday, 1000 AM to 630 PM
Pay Range: $17.75 per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information -----------------
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30 hours • Best-in-class well-being programs • Annual no-cost health assessment program Blueprint for Wellness • healthyMINDS mental health program • Vacation and HealthFlex Time • 6 Holidays plus 1 MyDay off • FinFit financial coaching and services • 401k pre-tax and/or Roth IRA with company match up to 5 after 12 months of service • Employee stock purchase plan • Life and disability insurance plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • and so much more
Hospital Specimen Associate Responsibilities -----------------------------------------
The Hospital Specimen Associate is responsible for the preparation of patients specimens in a hospital location where multiple Hospital Specimen Associates work together with minimal direction. The Hospital Specimen Associate must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner. The roles & responsibilities below are specific to samples being performed by Quest laboratory testing.
Responsibilities ----------------
• Specimen Processing & Test Send Out • Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, and compliance with legal requirements. • Knowledge and competency of Hospital LIS system, client-specific Print Quest performed testing reports. • Demonstrates ability to interpret specimen flow-tracking data utilizing all available reports and resources. • Responsible for supply ordering processes. • Performs remote accessioning, pre-accessioning, client-specific problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.
Customer Service Responsibilities ------------------------------
• Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support. • Responsible for managing inbound calls with a positive client interaction. • Communicates and collaborates effectively with the hospital laboratory staff as well as the Quest Diagnostics sales team and other functions in the organization. • Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.
Qualifications -------------
### Required Qualifications
• 1 - 3 years of working experience • Preferred: Medical background preferred which includes medical terminology applicable to a clinical laboratory • Previous experience in a hospital laboratory environment preferred • Physical and Mental Requirements: • Position requires data-entry background with abilities to enter 6000 alphanumeric keystrokes per hour. • Works in a biohazard environment practicing good safety habits. • Able to sit or stand for long periods. • Knowledge of NASkills: • Handles multiple tasks simultaneously and works in a production environment. • Hospital LIS Systems knowledge or experience a plus • Command of Microsoft Office Suite • Client interfacing role requiring strong communication, collaboration, and problem-solving skills
### Preferred Qualifications
• Demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems. • Maintains composure while working under pressure. • Reflects good judgment when determining what action to take when resolving problems. • Demonstrates strong interpersonal skills that foster a positive environment. • Demonstrates flexibility and ability to adapt to change.
Equal Opportunity Employer -------------------------
Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.