Summary: Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and Information Technology department objectives. Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Essential Duties:
Monitoring, ensuring and managing the maintenance of property-based systems, hardware and software.
Working with the IT Team to implement technology solutions for guests, team members, and rental partners.
Physically install and at times configure Windows servers, workstations, laptops, printers, speakers, IP cameras, IP phones, etc.
Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
Oversee the daily performance of computer systems.
Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software
Performs other duties as assigned
Required Skills: - Basic understanding of computer hardware, software, and networking concepts. - Proficiency in operating systems including Windows and Linux. - Familiarity with troubleshooting common computer problems and providing technical support to end-users. - Ability to install, configure, and maintain computer systems, networks, and peripherals. - Ability to install, configure, and troubleshoot various software applications commonly used in business environments. This includes productivity suites (Microsoft Office), antivirus software, and specialized applications specific to the organization's industry. - Ability to create clear and concise documentation for technical procedures, troubleshooting steps, and system configurations. Good documentation practices help in knowledge sharing, training new staff, and maintaining system integrity.
Physical Requirements:
Must be able to stand/walk for entire shift
Must be able to bend, kneel, and stoop
Must be able to move/lift up to 50 lbs.
Must be able to work in extreme weather conditions including inclement weather and high humidity
Compensation: $20.00 - $24.00 per hour
At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.
Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.
Numbers & Facts
Location
Gulf Shores, Alabama
Website
https://SpectrumResorts.com/
Skills
Computer Hardwareunmatched
Computer Maintenanceunmatched
Computer Networksunmatched
Computer Softwareunmatched
Computer Systemsunmatched
Computer Workstationsunmatched
Dental Insuranceunmatched
Email Technologyunmatched
Hardware Repairunmatched
Help Deskunmatched
IP (Internet Protocol)unmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Laptop PCunmatched
Lift/Move 50 Poundsunmatched
Linux Operating Systemunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Windows Serverunmatched
Microsoft Windows System Administrationunmatched
Operating Systemsunmatched
Performance Analysisunmatched
Peripheral Hardwareunmatched
Printersunmatched
Printingunmatched
Problem Solving Skillsunmatched
Property Maintenanceunmatched
Property Managementunmatched
Rentalsunmatched
Resolve Customer Issuesunmatched
Software Administrationunmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Technical Supportunmatched
Technical Writingunmatched
Testingunmatched
Training/Teachingunmatched
Vision Planunmatched
Word Processingunmatched
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