Spectrum Resorts Senior IT Systems Administrator

Spectrum Resorts

Gulf Shores, Alabama

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JOB DETAILS

SKILLS

Access Control, Audiovisual, Best Practices, Business Solutions, Business Support, Cloud Computing, Communication Skills, Computer Security, Continuous Improvement, Corporate Compliance, Data Recovery, Dental Insurance, Disaster Recovery, Documentation, Driver's License, Establish Priorities, Firewalls, Identify Issues, Identity Data Management, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Internet Security, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Mentoring, Microsoft Product Family, Microsoft Windows Server, Microsoft Windows System Administration, Multitasking, Network Administration/Management, Network Switching, Operations, Operations Processes, People Management, Performance Management, Problem Solving Skills, Process Development, Project Planning, Project/Program Coordination, Property Maintenance, Property Management, Surveillance, Systems Administration/Management, Systems Maintenance, Team Lead/Manager, Team Player, Technical Leadership, Technical Support, Technical Writing, Telecommunications, Training/Teaching, Tuition Fees, Vendor/Supplier Management, Vendor/Supplier Relations, Vision Plan, Wireless Communications

LOCATION

Gulf Shores, Alabama

POSTED

4 days ago

Benefits:

Training & development
Vision insurance
401(k)
401(k) matching
Dental insurance
Employee discounts
Tuition assistance
Paid time off

SENIOR INFORMATION TECHNOLOGY SYSTEMS ADMINISTRATOR

Summary:
The Senior IT Systems Administrator is responsible for the day-to-day administration, maintenance, security, and continuous improvement of technology systems supporting Spectrum Resorts' operations across multiple properties. This role serves as the primary technical lead, ensuring the reliability, availability, and security of resort technology while leading infrastructure projects, supporting business-critical systems, supervising technical staff, and coordinating vendor relationships. The position also serves as the primary escalation point for operational technology incidents.

Essential Job Functions:

Lead daily IT operations across multiple resort properties.
Administer and maintain Microsoft 365, Entra ID, networking, cloud services, servers, and endpoint management platforms.
Monitor, troubleshoot, and resolve complex hardware, software, network, and infrastructure issues.
Support resort technology platforms including PMS, POS, access control, surveillance, telecommunications, and audiovisual systems.
Maintain system security, backups, disaster recovery procedures, and operational documentation.
Lead technology projects from planning through implementation.
Coordinate with vendors, contractors, and third-party technology providers.
Supervise, mentor, and provide direction to technical support staff.
Respond to critical technology incidents and coordinate recovery efforts.
Participate in after-hours support for critical business systems.
Identify opportunities to improve technology performance and efficiency.
Ensure compliance with company technology standards and policies.

Required Skills:

Microsoft 365 Administration
Microsoft Entra ID / Identity Management
Network Administration (switches, wireless, firewalls)
Endpoint Management
Windows Server Administration
Backup and Disaster Recovery
Cybersecurity Best Practices
Vendor Management
Infrastructure Troubleshooting
Technical Documentation and Process Development
Project Planning and Coordination
Strong communication, leadership, and problem-solving skills

Job Requirements:

Minimum 5 years of progressive IT systems administration, infrastructure, or enterprise technical support experience.
Experience supporting multi-site environments preferred.
Hospitality, resort, or property management technology experience preferred.
Experience leading technology projects.
Previous supervisory or technical team leadership experience preferred.
Ability to independently prioritize work and manage multiple priorities.
Availability to respond to critical technology outages outside normal business hours.
Valid driver's license and reliable transportation.

Physical Requirements:

Must be able to stand/walk for entire shift
Must be able to bend, kneel, and stoop
Must be able to move/lift up to 50 lbs.
Must be able to work in extreme weather conditions including inclement weather and high humidity

Compensation: $65,000.00 - $70,000.00 per year

At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.

Is this who YOU are? If so, we may have a place for you at our family of resorts, The Beach Club Resort & Spa in Gulf Shores and Turquoise Place in Orange Beach.

Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.

Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.

About the Company

Spectrum Resorts

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