Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The Legal and Global Security Operations (LGS) team is seeking a Business & Technology Systems Analyst to manage the legal matter management and billing solution.
This role will be the primary interface between the Spend Operations group and the LGS practice areas in the matter management and billing domain. In this role, you will serve as a critical bridge between business stakeholders and technology teams, driving the analysis, design, and delivery of solutions that support legal operations at scale.
You will bring structure and clarity to complex programs, lead change management efforts, and help ensure our matter management and eBilling systems are optimized to meet the evolving needs of the organization. This is a high-impact role where your analytical rigor, communication skills, and ability to manage ambiguity will make a meaningful difference.
Bachelor's degree and 6+ years of relevant experience in business analysis, systems analysis, legal operations, or a related field OR Master's degree in a specialized field (e.g., Information Systems, Business Administration, Law, Computer Science) and 4+ years of relevant experience
Deep, proven Business Analysis and Systems Analysis skills, including strategic planning and project management; experience with developing KPIs and milestones, data visualization technologies, and implementation
Excellent communication, organizational, and problem-solving skills, with particular emphasis on data storytelling and driving consensus.
Experience working within a corporate legal department or law firm environment
Hands-on experience with matter management systems and/or eBilling platforms (e.g., TeamConnect, Litify -Salesforce based solution)
Familiarity with legal billing guidelines, outside counsel management, and invoice review processes
Demonstrated experience leading enterprise-level programs with multiple stakeholder groups
Proficiency with business intelligence and reporting tools (e.g., Tableau, Power BI, Excel)
Change management certification (e.g., Prosci ADKAR, CCMP) is a plus
Project management certification (e.g., PMP, PMI-ACP, Agile/Scrum) is a plus
Familiarity with common AI tools and platforms
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.