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Customer Service Jobs in Greenwood Village, CO

Sports Fanatic Customer Service Representative

PersonifiedS&S Retail/Hospitality/Skilled Labor

Greenwood Village, CO

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JOB DETAILS
SALARY
$21–$21 Per Hour
JOB TYPE
Full-time
SKILLS
Banking Services, Call Centers, Career Counseling, Coaching, Communication Skills, Compensation and Benefits, Consulting, Customer Experience, Customer Relations, Customer Support/Service, Healthcare Reimbursement, Incentive Programs, Interpersonal Skills, Online Chat, Problem Solving Skills, Quality Management, Resolve Customer Issues, Retail Banking, Social Media, Sports, Time Management, Tuition Reimbursement, Writing Skills
LOCATION
Greenwood Village, CO
POSTED
11 days ago
TTEC is hiring a Sports Fanatic Customer Service Representative supporting ESPN in Greenwood Village, CO. This role focuses on assisting customers from a fantasy sports community through digital channels while delivering fast, accurate, and engaging support. Top requirements include at least 1 year of customer service experience, strong written communication skills, and a genuine passion for sports. Compensation and Benefits• Base pay starting at $21 per hour plus performance-based bonus opportunities• Paid time off, tuition reimbursement, and health and wellness incentives• Career development support with coaching, training, and access to thousands of courses• Onsite sports-themed work environment with team memorabilia and game-day atmosphere• Inclusive, community-focused culture with opportunities for growth and advancement Requirements• 1+ year of customer service experience in retail, banking, contact center, technology, sports, or similar environments with strong service orientation• Excellent written communication skills including grammar, spelling, and clarity for digital interactions• Strong interpersonal and problem-solving skills with the ability to engage effectively with customers and team members• Passion for sports including knowledge of teams, games, and fantasy sports platforms• Technical proficiency with the ability to navigate multiple systems and online platforms simultaneously• Ability to adapt in a fast-paced, customer-focused environment while maintaining quality and accuracy Key Responsibilities• Respond to customer inquiries through chat, text, email, social media, and other digital communication channels• Resolve customer issues efficiently while delivering a positive and engaging experience for sports fans• Provide accurate information and support related to ESPN services and fantasy sports platforms• Document customer interactions and outcomes across multiple systems• Collaborate with internal teams to ensure timely resolution and continuous service improvement About TTECTTEC is a global consulting, technology, and managed services company that helps brands deliver more human, data-driven customer experiences. By combining innovation, AI, and deep industry expertise, TTEC supports organizations worldwide while fostering a diverse and inclusive culture where employees can grow, contribute, and thrive.

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PersonifiedS&S Retail/Hospitality/Skilled Labor

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