Sportsbook Writer

TITLE:

Sportsbook Writer

LAST UPDATED:

May 18, 2022

DIVISION:

Gaming

DEPARTMENT:

Sportsbook

REPORTS TO:

Supervisor

FLSA STATUS:

Non-Exempt

COMP LEVEL:

4

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Summary: The Sportsbook Writer processes sports betting transactions quickly, accurately and in compliance with all regulatory and payment policies.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by employees in this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions:

• Cash handling experience required/preferred.
• Writes Sports tickets.
• Cashes Sports tickets received from guests, verifies tickets for payment and /or re-betting.
• Knowledge of professional sports teams, and have the ability to establish rapport with guests and discuss sporting events, and betting options.
• Provide operational guidance on sports betting kiosks and mobile wagering.
• Provide general maintenance/troubleshoot functions on sports betting kiosks and equipment.
• Effectively communicate sports betting options, including odds, betting lines, parleys, pleasers, teasers, etc., as well as promotional events.

Spirit Mountain Standards:

• Delivers Spirit Mountain's Spirit of Excellence (SOE) by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise and Business Vision.
• Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements.
• Follows all Corporate and departmental safety policies and procedures.

Required Knowledge of:

• Rules, procedures, and processes related to Sportsbook gaming operations.
• Computer hardware and software applications.
• Basic math applications and cash handling techniques.

Required Skill in:

• Operating basic computer hardware and software applications.
• Applying basic math applications.
• Communicating both orally and in writing.
• Establishing and maintaining effective working relationships with others.

Education, Experience, Licenses, Registrations, and Certifications:

• High School Diploma or equivalent and six (6) months customer service or cash handling work experience, or equivalent combination of education, training, and experience. Minimum of six (6) months cash handling experience.
• High security gaming license issued by the Grand Ronde Gaming Commission.
• Must be at least 21 years of age.
• Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations.

Environmental Factors and Conditions/Physical Requirements:

• Work is performed in a gaming environment with frequent exposure to tobacco smoke and loud noise.
• Work is subject to continuous standing and fast-paced walking, frequent bending, reaching, kneeling, and occasionally lifting up to 15 pounds.

Equipment and Tools Utilized:

• Equipment utilized includes personal computer and standard office equipment.