Business Solutions, Cash Flow, Communication Skills, Computer Skills, Consumer Branding, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Inventory Cycle Counts, Inventory Management, Lift/Move 25 Pounds, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, On Site Support, Operational Support, Organizational Skills, Pallet Jack, Physical Inventory, Point of Sale (POS) Systems, Presentation/Verbal Skills, Promotional Products, Retail, Sales, Sales Closing Skills, Shipping/Receiving, Store Opening, Telesales, Transaction Processing/Management, Writing Skills
Staples is business to business. You're what binds us together.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build brand love through customized merchandise solutions that create lasting impact. Join our team and be part of a dynamic, customer-focused environment where your work directly enhances the customer experience.
What you will be doing:
- Deliver exceptional customer service within an onsite company store located at Nvidia, Santa Clara, CA
- Process sales transactions, returns, and exchanges accurately using POS systems
- Receive and verify incoming shipments, ensuring product accuracy within the system
- Maintain inventory accuracy through cycle counts and discrepancy resolution
- Monitor and balance daily cash flow, reconcile POS systems, and complete required bank deposits
- Maintain a clean, organized, and well-stocked sales floor and backroom
- Support store operations including opening/closing, phone sales, and customer inquiries
- Operate in a fast-paced environment, including standing for extended periods and handling physical inventory (lifting 25+ lbs, ladder use, pallet breakdown)
- What You Bring to the Table:
- Exceptional customer service mindset with a passion for helping customers
- Strong verbal and written communication skills
- High attention to detail and strong organizational skills
- Ability to multitask effectively in a fast-paced retail environment
- Comfort working with POS systems, inventory tools, and standard business software
What's needed: Basic Qualifications:
- 1+ years of related experience (1-2 years preferred)
- 1+ year of retail experience
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
Preferred Qualifications:
- Previous experience in onsite retail, onsite customer service, or company store environments
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (14 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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Staples Inc
We’re more than simply paper, ink, and toner. At Staples, we provide the supplies that thousands of businesses around the world need to succeed. We’re the experts in technology and conferencing equipment, cleaning products, furniture, and even breakroom items like snacks and coffee, too. (After all, innovation requires plenty of fuel!) This is a company of more than 13,000 smart, insightful experts who believe in the power of what can be and are driven to make business easier for our customers.
10,000 employees or more
https://careers.staples.com/