Alliance/Partner Management, Benchmarking, Brokerage, COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985), Communication Skills, Compensation and Benefits, Competitive Analysis/Strategy, Consulting, Continuous Improvement, Cost Control, Cost Reporting, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Data Analysis, Demographics, ERISA (Employee Retirement Income Security Act of 1974), Employee Benefits, Finance, Financial Modeling, HIPAA (Health Insurance Portability and Accountability Act), Human Resources, Insurance, Insurance Underwriting, Market Trend Analysis, Negotiation Skills, Performance Analysis, Performance Management, Pricing, Product Design, Product Positioning, Program Evaluation, Regulations, Regulatory Requirements, Relationship Management, Retention Programs, Risk, Sales Management, Service Delivery, Strategic Planning, Sustainability, Team Player, Trend Analysis, Utilization Management