Sr. Account Executive, Enterprise, Enterprise - Amazon Freight

Amazon.com Inc

Chicago, IL

JOB DETAILS
SKILLS
Brokerage, Business Growth, Cargo/Freight, Communication Skills, Continuous Improvement, Contract Review, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Establish Priorities, Financial Analysis, Fortune 500 Customers, Inside Sales, Maintain Compliance, Market Segmentation, Performance Metrics, Pricing, Problem Solving Skills, Process Improvement, Quality Monitoring, Relationship Management, Sales Management, Sales Operations, Sales Pipeline, Sales Prospecting, Solution Sales, Startup, Team Player, Third-Party Logistics (3PL), Truckload Freight
LOCATION
Chicago, IL
POSTED
30+ days ago

Amazon Freight is a fast-growing startup, externalizing Amazon"s transportation capabilities as a service. Amazon Freight provides truckload and intermodal services, on the world class network and capabilities currently used to operate Amazon's own freight movements. As a Senior Account Executive, this role will oversee relationships with Amazon Freight's largest Customers. We are looking for complex problem solvers who are able to build and manage relationships with senior leaders at Fortune 500 customers. In this role, the Senior Account Executive will drive new business growth by unlocking new commercial opportunities and selling creative solutions aligned to customer needs while also maximizing retention of an existing portfolio of business. The position will build and customize solutions with internal Pricing, Sales, and Operations teams that will unlock new business while also delivering a high-quality customer experience.

As the primary relationship manager, this role will be responsible for customer advocacy, collaborating to deliver on customer commitments, drive continuous improvement and create a high-performing profitable business with the customer(s). This role requires a collaborative business builder mindset to work cross- functionally to operate in a startup environment at Amazon. If you are excited to be part of something new, where you will directly impact the direction of the business, then this is the role for you.

Key job responsibilities

  • Own the primary commercial relationship with Customer"s executive decisions makers. Responsible for building and managing healthy engagements that enable profitable business growth
  • Responsible for defining the account growth plan, collaborating with internal and external stakeholders to secure alignment, and execute the plan to deliver on business objectives
  • Identify new growth opportunities and define business plans to achieve goals
  • Partner with operations leaders to define scalable operating plans for the accounts in your portfolio that help achieve target financial outcomes
  • Prioritize and effectively communicate asks of partner teams to unlock new business opportunities and growth across your portfolio
  • Manage opportunity pipeline and monitor the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying additional opportunities, contract and term review to ensure contract adherence
  • Be a trusted partner to Shipper / 3PL / Broker / Managed Transportation customer segments, helping customer and internal stakeholders in maximizing targeted business outcomes

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles