Senior Account Manager
Troy, MI (Hybrid Schedule)
Pay Rate: $35-$38/hour
Short-term contract: 6 months
We're seeking an experienced Senior Account Manager to lead customer growth initiatives, strengthen strategic relationships, and drive revenue opportunities within the automotive and technology sectors. This role is ideal for a sales professional who excels at customer engagement, commercial strategy, and cross-functional collaboration.
Responsibilities
- Drive account growth while serving as the primary voice of the customer.
- Develop and execute customer strategies that maximize bookings, revenue, and profitability.
- Build and maintain trusted relationships with key customer stakeholders.
- Lead commercial discussions and resolve customer disputes in a timely and professional manner.
- Ensure customer requests and business needs are managed through established internal processes.
- Create, implement, and monitor strategic account plans, addressing risks and opportunities as needed.
- Identify and pursue new business development opportunities.
- Collaborate with Manufacturing, Engineering, Finance, and other internal teams to deliver customer solutions.
- Support customer satisfaction through proactive communication, responsiveness, and problem resolution.
Qualifications
- Bachelor's degree required.
- 5+ years of sales experience.
- 5+ years of experience working directly with Manufacturing, Engineering, and Finance teams.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Experience leading or supporting global sales initiatives within manufacturing or technology industries.
- Strong track record of managing complex commercial negotiations and driving revenue growth.
- Experience developing customer strategies and growing strategic accounts.
- Excellent communication, relationship-building, and problem-solving skills.
Preferred Qualifications
- 5+ years of sales leadership experience.
- Account management experience supporting Ford Motor Company.
- Electronics or Electrical Center product experience.
- Automotive systems experience with a sales and/or engineering background.
What We're Looking For
- Strategic thinker with strong business acumen.
- Customer-focused professional with a sense of urgency and bias for action.
- Adaptable, resilient, and accountable leader.
- Strong communicator who can influence stakeholders and build trust.
- Team-oriented individual who enjoys mentoring and sharing knowledge with others.
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