Sr. Account Manager

SR Account Manager
Troy, MI
W2 Contract / 6 months with potential extension
Hybrid
$50-58/HR

Role and Responsibilities

• Lead account growth while managing customer relationships and serving as the voice of the customer.

• Create customer strategies through detailed value propositions that maximize bookings, revenue and profitability while achieving company metrics and objectives.

• Partner and build relationships with the assigned customer and establish proactive communication that promotes confidence and trust.

• Lead resolution of customer commercial disputes as customer lead.

• Ensure customer demands are managed through appropriate internal processes with timely responses consistent with commercial policy.

• Create and drive deployment of the strategic customer plan through the customer team and relevant functions; regularly report progress and correct deviations or shortfalls.

• Identify business development opportunities.

Qualifications and Education Requirements

• Bachelor’s degree required.

• 5+ years of sales experience required.

• 5+ years of experience working directly with Manufacturing, Finance and Engineering required.

• Multi-tasker with proven strong work ethic, customer expertise and product expertise.

• Experience leading a global sales team in a manufacturing or technology industry.

• Track record managing complex commercial discussions, establishing global customer strategies and increasing revenue/growth.

• Proven experience building sales capabilities and multitasking across multiple customers.

Preferred Skills

• 5+ years of sales leadership experience.

• Electronics / Electrical Center product experience preferred.

• Previous automotive systems experience and sales and/or engineering background preferred.

• Strong communication skills, customer intimacy, commercial excellence, market intelligence and problem solving.

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