Overview
The Senior Associate Director, Program Development plans, organizes, prioritizes, and manages activities and
projects related to the development and refinement of accreditation and certification standards, survey methods,
and related education; supervises professional personnel; monitors/allocates resources to ensure that objectives
are effectively and efficiently met; identifies ongoing professional development goals for staff and future resource
needs; and develops goals that relate to the mission of the department.
Responsibilities
1. Plans, organizes, directs, and evaluates activities related to the development and refinement of
accreditation and certification standards, survey methods, and related education. Defines project
parameters and specifications. Organizes related staff resources. Formulates effective and innovative
approaches to accomplishing project and operational objectives. Promotes and participates in process
improvement and performance excellence activities.
2. Supervises professional personnel to ensure that all work is accurate and high quality. Participates in
interviewing, hiring, evaluating, disciplining (if necessary), and mentoring personnel.
3. Maintains awareness and knowledge of development in the healthcare industry as relates to standards and
survey methods and the implications for the Joint Commission.
4. Stays informed as to relevant skill and qualifications levels required by staff for effective performance and
circulates requirements and relevant information to departmental leadership as appropriate.
5. Liaises with other functional/department managers. Provides professional/technical guidance and
consultation to other Joint Commission divisions and personnel in the development and implementation of
standards and survey methods.
6. Assists in the development and administration of departmental budgets related to specific projects.
Manages and controls departmental expenditures within agreed budgets. Identifies potential areas for
revenue generation within the department.
Qualifications
The level of knowledge equivalent to that ordinarily acquired through completion of at least a master’s degree.
· Eight to ten years of progressively increasing responsibility in health care delivery, leadership, and project
management.
· Management and leadership ability to plan, organize, and synthesize complex standards, survey methods, and
related education activities involving a wide range of individuals, groups, and/or committees. Ability to
complete work independently and lead a team engaged in multiple project assignments.
· Effective interpersonal skills to manage project staff and interact with individuals at various levels both inside
and outside of the organization, often in sensitive situations requiring political awareness.
· Requires excellent communication skills, both oral and written, to coordinate assignments/projects with
officers, department heads, managers, and supervisors within the company, and with key stakeholders outside
the company; requires the ability to write clearly and express complex concepts in a manner understandable to
the applicable audience.
Min
USD $113,000.00/year
Max
USD $156,000.00/year
Job Locations _US-IL-Oakbrook Terrace_
Job ID _2026-7334_
# of Openings _1_
Category _Leadership_
+ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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