Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions tour clients worldwide. The below job opportunity is tone of Our clients whoffer biotechnology product development services. The Company focuses on providing laboratory equipment, chemicals, supplies, and services used in healthcare, scientific research, safety, and education.
Job Title: Sr. Administrative Coordinator
Location: Baltimore, MD 21205
Duration: 24+Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: 8 AM - 5 PM
Job Description:
General Summary
- Client's Division of Student Health & Well-Being (SHWB) supports holistic wellness for students and learners across all nine schools.
- As we enter a new phase of integrated care and cross-campus collaboration, this role offers a unique opportunity thelp shape the future of healthcare services in a rigorous academic setting.
- Our team brings diverse perspectives and identities tour work, prioritizing inclusivity and responsiveness in every aspect of care and support.
- Within this structure, the Administrative Coordinator functions as a site-based operational lead and reports tthe Administrative Manager.
- The Administrative Coordinator role combines advanced administrative expertise, leadership in daily clinic workflows, and ensures an exceptional client experience across SHWB services.
- Thisposition requires flexibility tdeploy tother clinical locations tsupport cross-site needs and will serve as a key point of contact for resolving logistical,facilities, and systems issues on site.
Key Responsibilities and Duties
- Serve as on-site lead for administrative operations across assigned clinical site(s), representing SHWB administrative leadership in daily functions.
- Redeploy tother clinical locations when necessary tprovide coverage or continuity of service.
- Manage complex administrative workflows, including: Point & Click (PnC) Electronic Health Record operations Daily no-show workflows, appointment eligibility checks, and insurance documentation review Intensive scheduling coordination for intakes, psychiatry, specialty care, and vaccine/flu clinics
- Review and process medical records requests Handle facilities and IT-related tickets, including submitting service requests, tracking progress, and ensuring follow-up through tresolution.
- Support physical clinic space tensure a professional, welcoming, and well- functioning environment.
- Support new hire setup in coordination with credentialing specialist, IT, facilities, and clinical teams.
Administrative and Front Desk Functions
- Serve as a warm and informed first point of contact for students and clients.
- Answer phones and facilitate appointment scheduling, clinical communications, and general inquiries.
- Cross-trained in all administrative tasks and responsibilities for Mental Health Services and Primary Care Provide backup coverage for administrative staff.
- Ensure smooth coordination and communication between clinical providers and administrative staff.
Departmental Support
- Participate in event planning and logistics coordination for departmental meetings, trainings, and student engagement efforts.
- Support schedule/template management in the EHR system.
- Update departmental website content in coordination with leadership.
- Maintain working knowledge of university processes.
Special Knowledge, Skills, and Abilities
- Strong leadership skills; ability tmanage performance and provide mentorship Excellent customer service, interpersonal, and conflict resolution skills Strong time management and multitasking abilities in a fast-paced clinical setting Advanced knowledge of EMR systems
- Ability thandle sensitive and confidential information with discretion Proficiency with Microsoft Office 365
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Baltimore, MD |
| Industry | Computer/IT Services |
| Salary | $20–$25 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
- Administrative Managementunmatched
- Administrative Skillsunmatched
- Biotech and Pharmaceuticalunmatched
- Clinical Facilitiesunmatched
- Clinical Supportunmatched
- Clinical Trialunmatched
- Conflict Resolutionunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Diversityunmatched
- Documentation Reviewunmatched
- Electronic Medical Recordsunmatched
- Establish Prioritiesunmatched
- Event Managementunmatched
- Follow Throughunmatched
- Healthcareunmatched
- Information Technology & Information Systemsunmatched
- Insurance Documentationunmatched
- Interpersonal Skillsunmatched
- Laboratory Equipmentunmatched
- Leadershipunmatched
- Logisticsunmatched
- Maintenance Servicesunmatched
- Medical Office Administrationunmatched
- Medical Record Systemunmatched
- Medical Recordsunmatched
- Mentoringunmatched
- Microsoft Officeunmatched
- Multitaskingunmatched
- Operationsunmatched
- Plan Meetingsunmatched
- Primary Careunmatched
- Product Developmentunmatched
- Project Trackingunmatched
- Psychiatry and Mental Healthunmatched
- Scientific Researchunmatched
- Systems Administration/Managementunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- Website Managementunmatched
- Workforce Managementunmatched
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