Sr Advisory Solution Consultant

ServiceNow, Inc.

Seattle, WA

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JOB DETAILS

SKILLS

Alliance/Partner Management, Artificial Intelligence (AI), Best Practices, Business Development, Cloud Computing, Competitive Analysis/Strategy, Conferences, Consulting, Customer Relations, Fortune 500 Customers, IP (Internet Protocol), Marketing, Pre-Sales, Problem Solving Skills, Product Demonstration, Product Management, Product Marketing, Product Positioning, Product Support, Professional Services, Resolve Customer Issues, Sales, Sales Cycle, Sales Management, Sales/Support Engineering (SE), ServiceNow, Solution Sales, Technical Consulting, Technical Sales, Territory Management, Trade Shows, User Groups

LOCATION

Seattle, WA

POSTED

2 days ago

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. As a member of our?Solution?Consulting team, you will have a major impact on our future success by supporting?[Employee Experience, Customer Workflow, ITX]?Solution Sales. You will guide revenue for one of our??products with?the?support?and partnership?of?Sales,?Product?Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. **What you get to do in this role:** ? The Solution Consultant?is a technical consultant?with?the advanced ability to?develop, position and?provide?product-specific?solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. + Support product sales as a technical and domain expert?of a client-facing sales team?that pursues customers and prospects across multiple industry markets + Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs + Develop client partner relationships + Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement + Provide feedback to product management about product enhancements that?can?address customer needs and provide additional value + Share?and learn?best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team + Stay current on competitive analysis and market differentiation + Support marketing events including executive briefings, conferences, user groups, and trade shows **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 10+ years of pre-sales solution consulting?or sales engineering?experience + Proficiency with the ServiceNow platform or technical expertise with cloud software solutions + Experience working collaboratively with product management, product marketing, partners,?and professional services + Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence + Travel,?as necessary **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About the Company

ServiceNow, Inc.

INDUSTRY

Other/Not Classified

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