Sr AI/ML Engineer (FTE Remote)

Masco Corporation

Dallas, TX(remote)

Apply

JOB DETAILS

SALARY

$119,800–$179,800 Per Year

SKILLS

AWS Lambda, Amazon Relational Database Service (RDS), Amazon Simple Storage Service (S3), Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Automation, Business Intelligence, Business Services, Business Transformation, Call Centers, Cloud Architecture, Cloud Computing, Code Reviews, Communication Skills, Computer Science, Computer Telephony Integration (CTI), Consulting, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Customer Experience, Customer Support/Service, DevOps, Distributed Computing, Fortune 500 Customers, GCP (Good Clinical Practices), Genetics, GitHub, High Availability, LEX (LEXical analyzer), Machine Learning, Network Security, Process Improvement, Professional Services, Python Programming/Scripting Language, Screen Pops, Scripting (Scripting Languages), Short Messaging Service (SMS), Software Engineering, Source Code/Configuration Management (SCM), Team Player, Technical Strategy, Test Plan/Schedule, Voice Chat, Willing to Travel

LOCATION

Dallas, TX

POSTED

30+ days ago

Description

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success. Ready to join us? Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: The Sr Amazon Connect Engineer is a technical role responsible for designing, building, and maintaining cloud-based contact center solutions to support consulting and delivery projects or programs. This individual will work closely with architects and delivery teams to develop robust, secure, and scalable cloud contact center solutions on AWS that drive value for clients and align with enterprise modernization objectives. The role focuses on hands-on technical tasks and solution engineering, with few delivery support responsibilities. This role may require occasional travel, such as a kickoff week for a long engagement. Key Responsibilities · Receive requirements from architects and translate solution patterns into high-quality, maintainable code. · Implement a wide variety of cloud architectures using infrastructure as code. · Develop, test, and deploy modular accelerator code, where applicable, to streamline project implementation and enhance client value. · Integrate multichannel compatibility, security, networking, and observability features into each component as specified by solution designs. · Leverage GitHub Actions, CodePipeline, CodeBuild, and other automation tools to deploy complex cloud architectures efficiently. · Participate in code reviews and provide and incorporate feedback for continuous improvement. · Apply flexible application logic and feature enhancements to base patterns from open-source or internal repositories. · Create reusable components and patterns for future use. · Rapidly learn and apply new patterns and technologies to meet evolving solution requirements. · Assist less senior engineers in completing tasks, if the project requires it. Minimum Qualifications: · Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent experience). · 5+ years of hands-on experience in cloud engineering or related technical roles. · 5+ years’ experience working with AWS services, including Amazon Connect, compute, storage, networking, and security services. · Experience developing Connect flows for both fixed and data driven customer journeys. · Experience with Voice, Chat, and SMS channels in Connect. · Experience writing Lambdas for data access and Lex bots for both intent based and conversational AI flows. · Experience integrating the Connect CCP with third party systems via built in or custom integrations · Deep experience with infrastructure as code using Terraform or AWS CDK. · Strong scripting skills in Python and/or TypeScript. · Experience with source code management and CI/CD tools, preferably GitHub, GitHub Actions, CodePipeline, and CodeBuild. · Hands-on experience with AWS Lambda, RDS, DynamoDB, S3, and networking components. · Understanding of observability tools and implementing monitoring solutions in AWS environments. · Strong knowledge of IAM and security implementations in cloud environments. · Ability to quickly learn new technologies and apply them to real-world problems. · Excellent communication and collaboration skills for working with architects and other technical team members. · Associate level AWS certification (Solutions Architect, CloudOps Engineer, or Developer) Desired Qualifications · Master’s degree in Computer Science, Engineering, or a related discipline. · 4+ years of experience in cloud engineering or solution delivery. · Professional level AWS certification (Solutions Architect, DevOps Engineer, or specialty) · Experience implementing custom Amazon Connect integrations using the Connect Streams API · Experience integrating Amazon Connect with third party APIs for actions like Screen Pops and recording calls in ticketing systems · Experience creating custom Connect CCP integrations using CTI APIs · Demonstrated success in deploying secure, scalable, and highly available distributed systems.

Skills

Architecture, Cloud, google cloud, Design, Development, Professional services, artificial intelligence, machine learning, Gcp, Artificial intelligence software, docker, kubernetes

Top Skills Details

Architecture,Cloud,google cloud,Design,Development,Professional services,artificial intelligence,machine learning,Gcp,Artificial intelligence software

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Dallas, TX.

Pay and Benefits

The pay range for this position is $119800.00 - $179800.00/yr.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: • Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Feb 11, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About the Company

Masco Corporation

Masco Corporation (NYSE:MAS) is one of the world’s largest manufacturers of brand-name products for the home improvement and building product markets. Our home products include faucets, kitchen and bath cabinets, paints and stains, bath and shower units, spas, showering and plumbing specialties, windows, decorative hardware and decorative lighting products. We have market leading brands in architectural coatings (Behr®, KILZ®), windows (Milgard®, Griffin®, Premier®), plumbing (Delta®, Hansgrohe®, Axor®, Brizo®, Bristan®, BrassCraft®, Cobra®), cabinetry (KraftMaid®, Merillat®, Quality®, Cardell®), bathing (Delta®, Peerless®, Mirolin®, Huppe®), home hardware and other specialty products (Hot Springs Spas®, Brainerd®, Liberty Hardware®) and decorative lighting (Kichler®). For more information on the Masco family of brands, visit www.masco.com.

As a member of the Masco team, you will be joining a company that is a global leader in the design, manufacture and distribution of innovative, branded home improvement and building products. Our culture, which is strengthened by our commitment to diversity and inclusion, will challenge you to reach your full potential within a collaborative, forward-thinking environment. And, our many business units, expansive product lines and well-known leading brands offer you a variety of opportunities to pursue your career goals. We invite you to search our many career opportunities and learn more about Masco Corporation, an Equal Opportunity Employer.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Manufacturing - Other

FOUNDED

1929

WEBSITE

http://masco.com/

Resume Resources

Free Resume Templates Free Resume Builder