Sr Analyst, Fulfillment Strategy

Position Purpose:

The Senior Analyst, Fulfillment Strategy supports the development and execution of advanced fulfillment capabilities, with a focus on improving delivery speed, operational efficiency, and customer experience. This role contributes to high-priority initiatives by providing strategic insights, evaluating performance, and helping shape recommendations that drive business outcomes.

The Sr. Analyst partners closely with managers and cross-functional stakeholders to translate data and market insights into actionable recommendations that influence key decisions across the organization.

This position plays a critical role in evaluating evolving fulfillment models and identifying opportunities to optimize cost, service levels, and customer adoption. Through a combination of analytical rigor and strategic thinking, the role helps align business case development with execution.

Key Responsibilities:

• 50% Planning Process: Supports the strategic and operational planning cycle through building models, performing business analysis and benchmarking studies. Works closely with the business to help communicate the strategy and planning outcomes.
• 40% Strategic Projects: Analyzes business problems, structures the issue and performs analyses. Synthesizes data to help develop a solution, creates documents communicating solution using structured communications principles, helps present solution to team and stakeholders, and works with stakeholders to implement the solution.
• 10% Competitive and Market Intelligence: Perform research on key competitors and market trends; own regular reporting on one or more data sources

Direct Manager/Direct Reports:

• Reports to a Manager, or Director of Business Ops & Strategy.
• This role had no direct reports.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Experience in fulfillment, supply chain, logistics, product, or operations strategy

• Background in e-commerce, retail, or operational analytics with experience analyzing performance and customer behavior

• Demonstrated ability to influence cross-functional stakeholders and drive alignment

• Experience using competitive or market insights to inform strategy

• Strong analytical capabilities with proficiency in Excel or similar tools; experience with data platforms is a plus

• Ability to navigate ambiguity, synthesize complex information, and identify actionable insights

• Self-starter with strong ownership mindset and ability to manage multiple priorities

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Strong technical abilities including model building and accessing, structuring and analyzing data
• Proven ability to solve problems and perform strategic/financial analysis
• Proven ability to analyze, evaluate, and interpret complex data; innate intellectual curiosity
• Strong project management and organizational skills
• Strong communication and presentation skills
• High comfort level working in high growth / fast paced environment