About the role
This role supports parcel cost performance across the Gap Inc. North American market, consisting of all parcel movement (inbound and outbound from DCs, Stores, HQ and Vendor locations). Success will require a strong ability to process and present data, interact technically with internal and external system products, as well as responsibilities for cross-functional and carrier data gathering. This candidate must be able to leverage understanding of financial data and create analytical business cases, models, and forecasts against this data, as well as support the design and implementation of operational process improvement initiatives.
What you'll do
Ownership of internal and external partner reporting supporting parcel operations through analytics and forecasting
Prepare documentation and lead carrier performance reviews - to ensure operational excellence
Prepare documentation and lead executive discussions regarding carrier cost and performance
Systems maintenance, monitoring, and influence of system (TMS) development and design
Project manage improvement initiatives and strategic projects aimed at parcel efficiencies - cost reduction and performance improvement
Build and model scenarios in conjunction with finance and key business partners to ensure cost predictability. Manage and leverage external vendor relationships, consulting and data as part of these scenarios.
Provide parcel data inputs to cross-functional projects and programs. Partner cross-functionally to ensure output drives clear and consistent business outcomes directly linked to margin/ profitability
Develop strong relationships with internal business partners and external suppliers. Manage existing relationships and utilize external network to develop new supplier relationships for Gap Inc
Liaison between shipping operations and technical (IT and Product Management) teams to ensure carrier system integration, reliability and continuity
Who you are
Bachelor's degree required. Masters or equivalent preferred
3 - 5 years transportation, supply chain operations, or statistical analytics and network modeling (retail industry preferred)
Highly analytical; proficient in MS Office and data visualization tools
Familiarity with OMS, WMS and TMS operating systems
Understanding of parcel operations, costing, systems, financials, and contracts
Curiosity and self-starter mentality with aptitude to uncover hidden cost opportunities within large data sets
Excellent communication skills, both verbal and written are required
Ability to summarize and present across various levels of leadership
Geographic Location Requirement - Erlanger, KY
Travel Requirement - Less than 10%