No C2C, W2 Referrals or 3rd Party candidates will be considered
Direct Hire position
100% Remote but must work PST hours
5+ years of experience is required
Target salary is $90-$105k; there is flex with higher number years of experience
Need someone to lead the support, optimization, and integration of clients Workday and UKG platforms, partnering with HR, Payroll, and IT to enhance workforce technology and business processes.
Helps drive advancement of Workday functionality, including emerging automation and AI-enabled capabilities to improve efficiency, analytics, and employee experience.
- Maintains sound independent judgment and reasoning; analyzes problems or procedures and selects the appropriate course of action to keep systems available and functioning.
- Acts as liaison/team lead between assigned departments and IS technical personnel. Communicates with IS staff members, vendors and users, and facilitate communications between these groups to identify system needs, modifications, and/or issues. Utilizes professional discretion when working with these groups to reach resolution of issues, define necessary modifications and develop solutions.
- Works collaboratively with vendors and users to determine, review and document acceptance of system changes. Independently facilitates communications between IS personnel and vendor representatives.
- Identifies opportunities for improvement in patient care, productivity, financial outcomes, physician or ancillary relations for cost savings, by working independently with users and departments to assess current systems and processes.
- Independently coordinates and manages all upgrades and maintenance of assigned systems in a timely fashion for assigned departments. Provides technical assistance and support to expert users.
- Participates on committees and in meetings where issues affecting departments and/or patient care are discussed.
- Identifies and assists with planning for and developing departmental-specific requirements for future product acquisitions.
- Follows PMO guidelines on all projects, utilizes PMO tools provided to manage and communicate project tasks and issues. Trains and assists others in utilizing PMO tools and methodologies. Assures that all necessary documentation (e.g., procedure/processes) are properly completed and posted for the help desk and in the knowledge base.
- Effectively communicates with IS staff members, vendors and users, and facilitate communication between these groups to identify system needs, modifications, and/or issues. Works with these groups to reach resolution of issues, define necessary modifications and develop solutions.
- Accurately and promptly analyzes user-requested programming changes, documents requests, and facilitates communication between users and IS Systems Analyst staff per change control policy.
- Works with vendors to determine, review and document acceptance of system changes. Takes lead on communications between IS Systems Analyst personnel and vendor representatives. Ensures that all necessary documentation (i.e., procedures, processes) is complete.
- Ensures that e-mail and voice mail indicates when unavailable with alternative contact when out of office.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.