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Sr Applications & Field Service Engineer

Vicivision America, LLC
  • Charlotte, NC
  • Remote
  • Full-time
30+ days ago

Job Description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Senior Applications & Field Service Engineer (Remote – Preferred: Eastern TN, NC, SC or GA)


Vicivision America is seeking a Senior Applications & Field Service Engineer to serve as the technical expert for our advanced metrology solutions. This is an ideal opportunity for an experienced manufacturing professional who enjoys solving complex engineering challenges, working directly with leading manufacturers, and helping customers implement world-class inspection technologies.


This is a remote position with a preferred home base in Eastern Tennessee, North Carolina, South Carolina, or Georgia. The role requires 50–75% travel primarily within the Eastern United States, with occasional international travel. Team members also travel to our Scottsdale, Arizona headquarters approximately twice per year.


Reports to: General Manager


What You'll Do


  • Provide technical expertise and application support for advanced metrology systems.
  • Install, calibrate, commission, and troubleshoot hardware and software at customer facilities.
  • Evaluate manufacturing processes and recommend optimized inspection solutions.
  • Deliver customer training on equipment, software, and best practices.
  • Support technical sales activities, demonstrations, and trade shows.
  • Partner with Engineering to improve products based on customer feedback.
  • Build trusted relationships with manufacturing, quality, and engineering teams.
What We're Looking For


  • Current U.S. Citizen and resident with a current U.S. passport.
  • Associate degree in Engineering Technology, Mechanical Engineering, Manufacturing Engineering, or a related technical field (Bachelor's degree preferred).
  • 7+ years of experience in manufacturing, quality, metrology, applications engineering, field service, or a related technical role.
  • Strong knowledge of:
    • GD&T (ASME Y14.5)
    • Precision metrology and inspection systems
    • Manufacturing processes and quality systems
    • CAD drawings, engineering documentation, and manufacturing prints
    • Reading and interpreting electrical schematics and wiring diagrams
    • Troubleshooting electro-mechanical equipment, automation systems, and software
    • Windows operating systems, including software installation, driver management, Device Manager, and basic PC troubleshooting
  • Hands-on mechanical aptitude with experience using common hand tools, assembling or servicing mechanical equipment, and troubleshooting mechanical systems.
  • Excellent communication and customer-facing skills.
  • Ability to travel 50–75%, primarily throughout the Eastern U.S.
  • Valid driver's license and ability to pass a background check and drug screening.

Preferred Experience:


  • PC-DMIS, Calypso, MODUS, PolyWorks, MetLogix, or similar metrology software
  • Equipment service in CMM and CNC machining environments
  • Optical metrology, laser scanning, or vision inspection systems
  • Industrial automation, robotics, or PLCs
  • Six Sigma or Quality Engineering
  • Capital equipment installation, commissioning, and field support
  • Previous experience as an Applications Engineer, Field Service Engineer, Manufacturing Engineer, Quality Engineer, Metrology Engineer, or similar customer-facing technical role

What We Offer


  • Competitive compensation
  • Profit Sharing
  • 401(k) with up to 6% company match
  • Medical, dental, and health insurance
  • Paid Time Off
  • Professional development and technical training
  • Company laptop and mobile phone
  • Career growth opportunities
  • The opportunity to work with cutting-edge metrology technology and leading manufacturers across multiple industries

If you're passionate about manufacturing, solving technical challenges, and helping customers succeed with advanced inspection technologies, we’d love to hear from you.


Preferred candidate location: Eastern Tennessee, North Carolina, South Carolina, or Georgia.

Numbers & Facts

LocationCharlotte, NC (
Remote
)
Job TypeFull-time

Skills

  • Automationunmatched
  • Automation Systemsunmatched
  • Best Practicesunmatched
  • CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)unmatched
  • CNC (Computerized Numerical Control) Systemsunmatched
  • Capability Maturity Model (CMM)unmatched
  • Capital Equipmentunmatched
  • Cellular Telephoneunmatched
  • Commissioningunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Customer/Client Researchunmatched
  • Dental Insuranceunmatched
  • Desktop Administrationunmatched
  • Device Driversunmatched
  • Documentationunmatched
  • Driver's Licenseunmatched
  • Electromechanicsunmatched
  • Equipment Maintenance/Repairunmatched
  • Geometric Dimensioning and Tolerancingunmatched
  • Hand Toolsunmatched
  • Health Insuranceunmatched
  • Identify Issuesunmatched
  • Industrial Roboticsunmatched
  • Laptop PCunmatched
  • Leading Edge Technologyunmatched
  • Manufacturingunmatched
  • Manufacturing Engineeringunmatched
  • Manufacturing/Industrial Processesunmatched
  • Mechanical Engineeringunmatched
  • Metrologyunmatched
  • Microsoft Windows Operating Systemunmatched
  • On Site Supportunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Programmable Logic Controller (PLC)unmatched
  • Quality Engineeringunmatched
  • Sales Demonstrationunmatched
  • Six Sigmaunmatched
  • Software Administrationunmatched
  • Software Engineeringunmatched
  • Software Installationunmatched
  • Technical Salesunmatched
  • Technical Supportunmatched
  • Trade Showsunmatched
  • Training/Teachingunmatched
  • United States Citizenunmatched
  • Vision Planunmatched
  • Willing to Travelunmatched

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