Job Description
Annual Wage Range: $133,488.00 - $183,546.00
Other Compensation: Eligibility for the Short-Term Incentive program and other applicable bonuses
Benefits:U.S. Employee Benefits Summary (grace.com)
Grace, a Standard Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We provide innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and more. Our thousands of employees help shape a better future at our global headquarters in Columbia, MD and locations worldwide.
Job Description
Grace is seeking a Senior Commercial Process Architect to join our IT Business Engagement team! This role reports to the Business Engagement and Architecture Manager, located at our headquarters in Columbia, MD.
As the Senior Commercial Process Architect, you will design and optimize our end-to-end commercial operations to drive revenue growth and streamline the lead-to-quote lifecycle. You will bridge business strategy and technical execution, utilizing the latest innovations in the Salesforce ecosystem and AI to transform our global sales processes. Success in this position means delivering scalable, business-focused architectures that empower our commercial teams and enhance partner collaboration.
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Responsibilities
- Architect the complete commercial lifecycle from initial lead capture and opportunity management to complex product configuration, quote creation, and contract execution.
- Design formula-based pricing models within CPQ that dynamically adjust contract pricing based on external market indices, commodity fluctuations, and complex tiered agreements.
- Oversee the structural design of Revenue Cloud, managing index-linked contracts, volume-based rebates, and automated revenue recognition workflows.
- Build unified digital journeys for the entire customer lifecycle, including seamless partner collaboration portals and omnichannel engagement.
- Structure run-rate and program-based sales processes utilizing Manufacturing Cloud principles, including Sales Agreements and Account Forecasting.
- Integrate highly technical presales workflows, such as diagnostic sales evaluations and technical service loops, directly into standard commercial quoting operations.
- Drive continuous process improvements by identifying bottlenecks in the commercial flow and applying AI-driven automation to reduce cycle times.
- Partner directly with Commercial leaders to translate complex, industry-specific workflows into scalable technical blueprints.
- Ensure technical architecture remains closely aligned with business outcomes and integrates seamlessly with enterprise ERP systems.
Required Qualifications
- Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.
- 10+ years of experience designing complex B2B commercial architectures, including formulaic contracts, rebate structures, and partner management.
- Deep functional and technical knowledge of the Salesforce ecosystem, specifically Sales Cloud, Revenue Cloud, CPQ, and Manufacturing Cloud.
- Proven experience implementing dynamic and index-based pricing models within Salesforce CPQ.
Preferred Qualifications
- Demonstrated ability to apply generative AI and autonomous agents (e.g., Salesforce Agentforce) to real-world commercial process improvements.
- Hands-on experience with Salesforce Data Cloud and designing robust integrations with enterprise ERP systems (SAP ECC or S/4HANA).
- Salesforce B2B Solution Architect, CPQ Specialist, or other relevant Architect-level certifications.
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
- Grace Wellness Program
- Flexible Workplace with maximum overlap with the core hours
- Retirement Plans
- 401(k) Company Match
- Paid Vacation and Holidays
- Parental Leave
- Tuition Reimbursement
- Company Donation Match Program
Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.
Numbers & Facts
| Location | Columbia, MD |
| Industry | Chemicals/Petro-Chemicals |
| Salary | $133,488–$183,546 Per Year |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1854 |
| Website | http://www.grace.com/ |
About Company
What's in a slogan?
A story. A promise. An invitation.
You'll find Grace products in toothpaste, car bumpers, water- and fireproofing materials; in cans and bottles; in roads, bridges, and buildings; and in plastics, petroleum products, and much, much more. Over 1,000 Grace patents are the product of a deeply-rooted culture of invention. Grace people develop, manufacture, and deliver breakthrough and proven products to meet needs in new places and new applications in Catalysts Technologies, Materials Technologies, and Construction Products.Grace's story is a story of quality and commitment; with longstanding relationships and collaboration—with customers, co-workers, partners, and communities. And it's a story of Values that have turned priorities such as safety and respect into Grace DNA.
Finally, it's a story of growth; of dramatic expansion beyond traditional mature markets into the world's fastest growing economies. The success of Grace products mirrors the world's most promising stories of improving living standards throughout the world.
Our promise to customers, to our communities, and to ourselves is to deliver value; safely, reliably, and creatively. When we do, the lives touched by our products and those of our customers are made better.
So we invite you to look closely at the opportunities now available with Grace. If you're ready to lead, ready to grow, and ready to make a difference, we'd love to hear from you.
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