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Job Description:
The Senior Associate Product Manager provides U.S.-hours product management and operational ownership for Microsoft Copilot and Microsoft 365 automation, including the Power Platform workspaces for citizen development. (Power Automate, Power Apps, Power BI, Copilot Studio, and Dataverse). This hands-on role covers configuration coordination, documentation, automated and exception-based audits, reporting, rollout management, license governance, and day-to-day operational oversight. It also supports citizen development by ensuring Copilot and M365 automation use cases are governed, documented, and aligned to the firm's operating model, and coordinates execution across U.S.- and India-based teams.
Essential Job Functions & Duties:- (25%) Platform Administration, Configuration Coordination, and Operational Oversight: Provide day-to-day operational ownership of Microsoft Copilot and M365 automation services, including Microsoft 365 Copilot, Copilot Studio agents, and the Power Platform designated workspaces within our citizen development framework (Power Automate, Power Apps, Power BI, and Dataverse). Coordinate tenant, environment, connector, and citizen development workspace configuration with IT, identity, and platform engineering teams; manage access provisioning, security group and RBAC requests, user lifecycle processes, intake queues, and service health monitoring; and maintain operational documentation, runbooks, and standard operating procedures. Identify and implement opportunities to automate, standardize, and streamline recurring workflows.
• (20%) License Governance, Automated Audits, and Reporting: Own license governance for Copilot and Power Platform entitlements within our citizen development workspaces, including assignment, reassignment, reclamation, eligibility criteria, renewal and true-up inputs, and cost tracking. Design, operate, and continuously improve automated and exception-based audit processes for agents, flows, apps, connectors, sharing, and permissions to confirm ownership, compliance, and continued business value. Produce adoption, usage, license utilization, support quality, and audit reporting for stakeholders and leadership, and recommend license, budget, automation, and process improvements.
• (20%) Rollout, Release, and Change Management: Plan and manage rollouts across pilot groups, business units, and deployment waves, includi