Sr Associate

US Tech Solutions, Inc.

Thousand Oaks, CA
Today

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Skills

Administrative Skillsunmatched
Biotech and Pharmaceuticalunmatched
Business Analysisunmatched
Calendar Managementunmatched
Catering Servicesunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Database Technologyunmatched
Detail Orientedunmatched
Documentationunmatched
Drug Developmentunmatched
Establish Prioritiesunmatched
Event Managementunmatched
File Auditsunmatched
High School Diplomaunmatched
Learning Management System (LMS)unmatched
Lift/Move 25 Poundsunmatched
Logisticsunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft SharePointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Needs Assessmentunmatched
On Site Supportunmatched
Operational Supportunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Power BIunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Relationship Managementunmatched
System Operationsunmatched
Tableauunmatched
Team Playerunmatched
Technical Supportunmatched
Time Managementunmatched
Training Toolsunmatched
Training/Teachingunmatched
Writing Skillsunmatched

Description

Duration: 11 months contract

Job Summary:

The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g., New Hire Training, Semester Meetings, Launch Training) in both virtual and live settings.
In this vital role, you will be responsible for communicating and collaborating with business unit trainers and leaders on training events, materials, processes, and systems.
This individual must have strong written and verbal communication skills, the ability to identify needs, streamline processes, and meet deliverables. This role will help support and understand current operations, redefine processes, and lead client into a seamless and efficient operating model.
This position is a hybrid role and will require candidate to support in-person trainings and meetings in Thousand Oaks, CA.

Responsibilities of this position will include:

Support commercial training events for multiple business units (including logistical support during an event)
Management of participant rosters
Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
Manage communication for training classes (e.g., welcome/travel logistics letters)
Send communications to participants and coordinate with trainer on class participant responses.
Reserve conference rooms/neighborhoods, order catering, and manage badge access requests.
Onsite support during live training events (e.g., post signage, provide office supplies, technical support)
Managing class surveys (i.e., collecting results/communicating results, archiving)
Archiving of certain training records (e.g., certifications, training rosters)
Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer’s Toolbox)
Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary
Manage/update new hire checklists and LMS assignment vehicles.
Collaborate with management on calendars and event planning.
Monitor specific email inboxes to answer questions, provide information and/or resolve issues.
Print and ship training materials, as needed.
Review existing files to ensure audit readiness
Assist in providing documentation for inspections/audits.
Adhere to processes and standards and suggest improvements.
Support and drive special projects as needed.

Preferred Qualifications:

Bachelor’s degree and 2 years in Learning and Development, Event Management, Business, Pharmaceutical/ Biotechnology Industry, Admin Support OR
Previous job experience in Learning and Development in the Pharmaceutical/ Biotechnology Industry
Proven ability / experience coordinating small to large training events.
Experience with managing relationships with competing demands and priorities
Strong customer service skills
Strong time management, organization, and prioritization skills
Strong problem-solving skills
Strong written and verbal communication skills
Exceptional attention to detail with the ability to multi-task
Ability to work well in teams and interact effectively with various levels of management.
Willingness to be flexible to meet team goals and priorities.
Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and Teams
Experience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) a plus.
Able to lift 25 lbs.

Basic Qualifications:

Master’s degree OR
Bachelor’s degree and 2 years of experience OR
Associate’s degree and 4 years of experience OR
High school diploma / GED and 6 years of experience.

Top 3 Must Have Skill Sets:

Training & Event Coordination (not party planning)
Learning Systems & Administrative Operations (LMS/Reporting)
Communication and Stakeholder Management
Self Starter
Organized
Not easily overwhelmed (Fast paced environment)

Day to Day Responsibilities:

Heavy email volume (both incoming and outgoing), ability to prioritize work load, multi-task, and shift priorities. Requires you to be very detail oriented and well organized. Position is heavily task driven.

Note:

Will need to be onsite as needed (hybrid schedule) 7:30AM-4:30 PM OR 8:00AM-5:00 PM

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran"

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Numbers & Facts

Location

Thousand Oaks, CA

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