Location: Remote with travel as needed
Reports To: VP, Head of Sports & Gaming
Base Salary range- $185k to $205K plus annual bonus target
Job Description:
Role Overview
We are seeking a highly motivated Account Manager to drive growth, manage key relationships, and ensure delivery excellence across our client's Sports & Gaming portfolio. The individual will be responsible for owning client accounts, deepening relationships with senior stakeholders, expanding scope across offerings (Analytics & AI, Data Management, Digital Engineering, F&A, CX Ops), and ensuring alignment between client needs and internal capabilities.
Key Responsibilities
Account Management & Growth
- Serve as the primary relationship manager for assigned Sports & Gaming clients (e.g., leagues, teams, sportsbooks, game publishers).
- Develop and execute account growth strategies aligned with client priorities and internal offerings.
- Drive pipeline development, proposals, and renewals in collaboration with sales and delivery teams.
Sales & Business Development
- Drive revenue growth through expanding existing accounts with new solutions and services.
- Build and maintain a healthy pipeline, ensuring disciplined tracking, forecasting, and closure.
- Lead proposal development, commercial negotiations, and deal closures.
- Meet or exceed quarterly and annual sales targets.
Client Engagement & Advisory
- Build trusted advisor relationships with C-level and senior stakeholders in sports leagues, gaming operators, and media companies.
- Identify opportunities to apply Data, AI & Analytics, and digital solutions to solve client challenges.
- Evangelize internal capabilities in fan engagement, monetization, operations, and digital transformation.
Delivery Oversight
- Partner with delivery leaders to ensure high-quality, on-time execution of ongoing programs.
- Monitor client satisfaction and proactively address any issues or risks.
- Translate client feedback into actionable improvements.
Internal Collaboration
- Work closely with internal capability leaders across Analytics, AI, Data Management, Digital Engineering, F&A, and Operations.
- Support solution development and go-to-market strategy for Sports & Gaming vertical.
- Contribute to thought leadership, case studies, and client presentations.
Qualifications
- 10+ years of experience in client-facing roles such as account management, consulting, or business development, ideally in Sports, Gaming, Media, or adjacent industries.
- Experience managing large accounts and actively driving growth; prior P&L ownership considered an advantage.
- Proven ability to engage with CXO and VP/Director-level stakeholders to frame business problems, shape solutions, and drive adoption.
- Knowledge of the Sports & Gaming domain (leagues, sports betting & iGaming, and video gaming & eSports) highly preferred.
- Strong understanding of data, analytics, AI/ML, and digital transformation in the context of fan engagement, ticketing, sponsorship, media & broadcasting, and game operations (on-field).
- Commercial orientation with experience supporting sales pursuits, RFP responses, proposals, and contract negotiations.
- Strong communication and presentation skills with the ability to deliver at the executive level.
- Demonstrated success in leading cross-functional and global delivery teams while ensuring client satisfaction.
- Willingness to travel (30–40%) to client locations, league offices, and major events.
- Bachelor's degree required, MBA or equivalent preferred.