Sr Business Analyst

Expert Technology Services

Chicago, IL

JOB DETAILS
SKILLS
Agile Programming Methodologies, Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Bridge Building, Business Analysis, Business Support, Call Centers, Modeling Languages, Natural Language Processing (NLP), Project/Program Management, Relationship Management, Risk Analysis, Risk Management, Software Development, Technical Leadership, Time Management, Voice Response Systems
LOCATION
Chicago, IL
POSTED
8 days ago
Job Summary (List Format):

- Serve as a Business Analyst supporting projects in Agile environments, especially in application development and technical program management.
- Focus on AI-driven initiatives, leveraging deep understanding of Generative AI, Large Language Models (LLMs), NLP, and ML applications.
- Bridge business requirements and technical/engineering teams, providing consultative guidance on AI development.
- Manage stakeholder relationships, address concerns, proactively identify and mitigate risks, and drive consensus.
- Lead and coordinate diverse teams to ensure timely and successful delivery of AI solutions.
- Work onsite in Chicago, IL, two days per week (local candidates only).
- Support projects involving IVR technologies, Contact Center projects with voicebot, and Dialogflow.
- Participate in video interviews and be available to start within 2-3 weeks.
- Ensure all candidate submissions include a LinkedIn profile.

About the Company

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Expert Technology Services