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Skills
Accountingunmatched
Analysis Skillsunmatched
Best Practicesunmatched
Bugzillaunmatched
Business Analysisunmatched
Business Skillsunmatched
Communication Skillsunmatched
Consultingunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Data Analysisunmatched
Data Migrationunmatched
Demand Forecasting/Planningunmatched
Distribution Servicesunmatched
Documentationunmatched
Financeunmatched
Financial Managementunmatched
Identify Issuesunmatched
Inventory Managementunmatched
Manufacturingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Multitaskingunmatched
NetSuiteunmatched
Oracle Applicationsunmatched
Order Processingunmatched
Order to Cashunmatched
Organizational Skillsunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procure to Pay/Purchase to Pay (P2P)unmatched
Retailunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Test Plan/Scheduleunmatched
Test Scriptsunmatched
Time Managementunmatched
Time Trackingunmatched
Training/Teachingunmatched
Unit Testunmatched
Video Chatunmatched
Wholesale Industryunmatched
Willing to Travelunmatched
Writing Skillsunmatched
Description
Job Summary
The NetSuite Business Analyst uses their experience along with application knowledge to conduct working sessions with the client, translate client business requirements into workable solutions and designs, train users on applications and best practices, support existing client accounts post go-live and troubleshoot client issues. This role is team focused with a track record of demonstrable work experience and business acumen in accounting/finance within Retail, Wholesale Distribution or Manufacturing industries using Oracle NetSuite software.
Essential Functions:
Provide NetSuite assistance and support to new clients and existing clients
Complete assigned tasks on time and within allocated hours
Maintain time tracking system with timely and accurate entries on the same day the work tasks and activities are done
Comfortable with leading frequent phone interaction/video chat with clients and the internal team
Effectively communicate with other individuals or groups both written and verbally
Interact with clients to understand their business requirements/needs and provide guidance
Document requirements and articulate high-level solutions to the clients
Solve issues by utilizing analytical and problem-solving skills and working as a team
Functionally design solutions, create test scripts, test development work for quality and coordinate installation of deliverables from Sandbox into production
Provide functional training to clients as needed
Work as a collaborative team member effectively with others in the company
Responsible for successful client satisfaction and possesses the ability to respond to customers in a timely and efficient manner
Assist with data migration and other tasks assigned by Solution Architects
Assist with Personalization sessions, requirements, documentation, configurations, and walk throughs
Assist with unit testing
Other Functions:
Follow company procedures and security practices
Present, attend and participate in BTM meetings and training opportunities as required
May perform other job-related duties as assigned
Education, Experience, and Other Skills:
At least 2 years in a NetSuite role
4-year degree preferred
Tools/Systems: NetSuite, Bugzilla, MS Office, Excel
Excellent written and verbal communication
The individual must be competent to work within NetSuite’s core functionality
Experience with any third-party applications is a plus
Functionally familiar with many facets of NetSuite Financial Management such as Order to Cash, Procure to Pay, Item Management and Record to Report
Experience working for product or services-based companies with an existing instance of NetSuite but has desire to get into Consulting
Experience & understanding Business Financials and Accounting is required
Knowledge of Advanced Manufacturing and Demand Planning, Order Processing, Inventory Management, CRM, or Data Analysis is preferred
Other Requirements:
Ability to handle and be trusted with confidential and/or sensitive information
Ability to work in a fast-paced, constantly changing environment
Ability to be flexible and to handle multiple projects in an organized, timely manner
Ability to problem-solve, work under pressure, and to effectively manage stress
Proactive, team player, innovative thinker
Personable, professional image with internal team members and external clients
Travel may be required
BTM Global is an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disabled/Veteran.
View our commitment at: EEO is the law. If you need special assistance or an accommodation during the application process, please contact us at
careers@btmglobal.com
and ask to speak to a Human Resources representative.