Job Description
Required Qualifications
- 15+ years of experience in Medicaid eligibility and enrollment systems and operations.
- Strong understanding of Medicaid eligibility rules, enrollment lifecycle, renewals,Stacking, notices, and case management processes.
- Mandatory experience working with large system integrators, healthcare vendors, or state Medicaid programs.
- Experience working on large state Medicaid programs and integrated eligibility systems.
- Experience supporting Medicaid modernization or eligibility transformation initiatives.
- Strong analytical, problem-solving, and communication skills.
- Experience working with business and technical teams in Agile and/or Waterfall environments.
- Ability to analyze large datasets and identify operational or system issues.
- Experience with defect triage, production support, and operational stabilization activities.
Preferred Qualifications
- Experience with platforms such as Pega, Curam, Salesforce, or other eligibility systems.
- Knowledge of CMS, ACA, MAGI, and state Medicaid compliance requirements.
- Familiarity with healthcare interoperability and data exchange processes.
- Experience supporting call center operations, renewals, and eligibility reconciliation efforts.
- SQL or PowerBI experience required.
Additional Information
- Experience working directly with state agencies is highly preferred.
- Candidate should be comfortable working in fast-paced operational and production support environments.
- Ability to lead discussions with executive stakeholders and operations leadership is desirable.
Skills
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Bug Tracking/Defect Managementunmatched
Business Analysisunmatched
Call Center Operationsunmatched
Case Managementunmatched
Centers for Medicare and Medicaid Services (CMS)unmatched
Communication Skillsunmatched
Data Setsunmatched
Healthcareunmatched
Interoperabilityunmatched
Leadershipunmatched
Medicaidunmatched
Operational Supportunmatched
Power BIunmatched
Problem Solving Skillsunmatched
Production Supportunmatched
Production Systemsunmatched
Reconciliationunmatched
Regulatory Complianceunmatched
SQL (Structured Query Language)unmatched
System Integration (SI)unmatched
System Operationsunmatched
Waterfall Model of Software Developmentunmatched
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