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Sr Business Process Reengineering Specialist for Hybrid Work

Syntricate Technologies

Lansing, MI

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Agile Programming Methodologies, Backlog Prioritization, Business Analysis, Business Processes, Business Solutions, Change Management, Coaching, Communication Skills, Computer Security, Cross-Functional, Design Flows, DevOps, Documentation, Enterprise Applications, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Internet Application, Lean Six Sigma, Maintain Compliance, Microsoft .NET, Microsoft Product Family, Microsoft SQL Server, Microsoft Windows Azure, NCR Teradata, Operational Strategy, Operational Support, Process Development, Process Engineering, Process Improvement, Project Evaluation, Project Lifecycle, Project Planning, Quality Assurance, Risk Analysis, Risk Management, Service Delivery, Software Administration, System Test, Systems Analysis, Systems Maintenance, Technical Support, U.S. National Institute of Standards and Technology (NIST)
LOCATION
Lansing, MI
POSTED
30+ days ago
Position: Sr Business Process Re-engineering Specialist (BA OR BSA) Location: Lansing, MI (Hybrid Local Candidates) Duration: 4-6 Months contract Interview Process: Face to Face Job Description We are seeking a Senior Business Process Reengineering Specialist (BPRS) to serve as a Subject Matter Expert (SME) supporting multiple long-standing enterprise web applications built on modern Microsoft and database platforms. This role is responsible for analyzing current-state business processes, application behavior, and data flows, and for designing and implementing future-state process and system improvements that enhance efficiency, reduce risk, ensure compliance, and improve service delivery. Key Responsibilities Develop a comprehensive understanding of multiple enterprise web applications, including architecture, workflows, business functions, and data flows Provide ongoing operational support (KTLO) and support new initiatives and enhancement projects Analyze current-state (“as-is”) processes and systems; design and implement future-state (“to-be”) workflows and improvements Facilitate cross-functional sessions with architects, developers, analysts, QA, security teams, and business stakeholders Elicit, document, and translate clear, testable business and system requirements Create and maintain process, system, and training documentation aligned with structured enterprise methodologies Guide effective use of Azure DevOps for Agile planning, backlog management, delivery tracking, and reporting Define measurable success criteria and ensure alignment with operational and strategic objectives Provide coaching, oversight, and training to analysts, developers, QA staff, and subject matter experts Lead and support application modernization initiatives, including incremental transformation of legacy systems Required Qualifications Extensive experience in business analysis, systems analysis, testing, documentation, training, and service delivery Proven ability to model and design as-is and to-be business processes and workflows Strong experience creating process diagrams, workflow diagrams, and data-flow documentation Demonstrated success leading full lifecycle projects from planning through delivery Proven experience modernizing legacy systems and transitioning to contemporary frameworks Hands-on experience with Azure DevOps (pipelines, backlog tracking, reporting) General knowledge of .NET, SQL Server, Teradata, and enterprise application environments Experience with System Security Plans (SSP), NIST controls, and ATO processes Strong communication, facilitation, and stakeholder management skills Preferred Qualifications ITIL certification or equivalent experience Familiarity with Lean and Six Sigma concepts applied to IT and process improvement Knowledge of IT service management and change management practices Experience with risk analysis and remediation using POAMs

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Syntricate Technologies

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