Job Description
Amazon"s Worldwide Grocery Stores organization is seeking a Sr. Category Manager to join our talented team that is reshaping the grocery industry through its commitment to meeting evolving customer needs.
As an organization, we create a seamless and convenient grocery shopping experience that helps customers save time and money. We continually innovate to provide customers with great selection, value, and convenience in groceries and everyday essentials, both online and in physical stores. Embrace the opportunity to contribute to our efforts in omnichannel grocery shopping while working in a dynamic and fast-paced environment.
Key job responsibilities
- Own the overall customer experience strategy for your category, setting strategic goals
- Lead the selection strategy and execution for your category
- Work alongside partner teams across the organization to ensure we deliver against key category goals and milestones.
- Establish and grow vendor relationships; partner with vendors to deliver improvements in customer experience and hold vendors accountable for operational performance
- Own the Trade Planning Strategy to drive category growth
A day in the life
- Be the 'business owner' for your category, working autonomously and possessing a complete understanding of internal and external variables that impact your category
- Coordinate cross-functional teams, and communicate with internal and external partners, while meeting tight deadlines
- Create a compelling category CX that raises the bar and drives customer engagement
- Analyze weekly and monthly performance metrics and manage communication with internal and external stakeholders to hit key inputs and ouputs
- Provide input for your category regarding promotional activity, space allocation, pricing, productivity analysis, and forecasting
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Analysis Skillsunmatched
- Category Developmentunmatched
- Category Managementunmatched
- Communication Skillsunmatched
- Cross-Functionalunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Forecastingunmatched
- Grocery Storesunmatched
- Performance Metricsunmatched
- Pricingunmatched
- Set Goalsunmatched
- Strategic Planningunmatched
- Time Managementunmatched
- Vendor/Supplier Relationsunmatched
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