We're looking for an experienced, driven Senior Clerical Manager to lead our registration, scheduling, authorization, and file room operations across our main campus and satellite locations. This is a high-impact leadership role at the center of our patient access and revenue cycle functions.
Responsibilities:• Manage and coordinate the daily functions of Registration/Scheduling Clerks, Authorization Coordinators, and the Chief File Clerk across all locations
• Hire, train, supervise, and evaluate staff; initiate corrective action and performance appraisals
• Ensure adequate staffing coverage, manage schedules, attendance, and payroll
• Monitor registration, scheduling, and authorization reports to ensure accuracy
• Coordinate implementation of new outpatient registration, scheduling, and authorization systems
• Oversee billing practices and maintain procedures for optimal reimbursement
• Guide uninsured patients through the hospital's financial assistance program
• Supervise pre-authorization and post-discharge scheduling worklists
• Serve as a liaison between Radiology and ordering providers inside/outside the center
• Train and in-service both Radiology and ordering provider staff on request workflows and systems
• Maintain operations of the radiology file room/film library to ensure patients, ordering providers and specialists receive copies of requested diagnostic images in a timely manner
Qualifications:
Bachelor's degree required; Master's degree preferred
• 1–2 years of healthcare leadership experience required
• 5 years of experience with hospital-based registration and scheduling systems
• Clinical experience and/or medical terminology knowledge strongly preferred
• Familiarity with medical center financial and computer systems
• Strong oral, written, and interpersonal communication skills
• Knowledge of medical coding a plus
Pay Range: USD $74,000.00 - USD $92,000.00 /Yr. Equal Employment Opportunity Employer: Maimonides Medical Center (MMC) is an equal opportunity employer.