Sr Client Server Specialist - Florida

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.

The Opportunity: We are seeking a full time Sr Client Server Specialist to join our team in Florida. This role will provide end user support for in-house and third-party application software problems. Under general supervision, evaluate, implement and support Client/Server and computing systems. Troubleshoot advanced system issues and work on technical assignments under deadlines while continuing to provide quality user support.

What You'll Do:

• Configure and implement personal computers and mobile devices.
• Application server administration for enterprise systems, including upgrades, patches, and client configuration.
• Build application packages using required packaging tools, ensuring proper version control and testing.
• Installation and support of software applications.
• Assist with software testing and coordinate software distributions.
• Investigate and resolve support requests.
• Adhere to established security policies and procedures.
• Work on special projects, as required.
• User account management, including active directory, user, and file access.
• Write technical processes and procedural documentation.
• Interface with and support vendor relationships.

What You'll Need:

• Willingness and ability to travel to the all branches in the Florida market.
• Associate degree in related field, or equivalent education and/or work experience.
• Two years' experience with current Windows operating systems.
• Two years' PC related experience, repairing and diagnosing software and hardware.
• Experience using software distribution applications preferred.
• Troubleshooting and analytical skills.
• Experience writing process and procedural documentation.
• Consistent positive, cooperative, self-motivated, courteous and professional attitude.
• Proficient in Microsoft 365.
• Demonstrated analytical and problem-solving skills.
• Able to initiate and embrace change.
• Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.
• Occasional travel for training, conferences, and disaster recovery and/or offsite equipment support.
• On call support 7x24 30-minute response, as required.
• Extended hours and/or alternate schedules, as required.
• Extended duration of computer terminal usage.

What We Offer:

• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Employee bonus program
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short & long term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Service / anniversary awards
• Employee discounts for company logo wear
• Employee referral payouts for recruiting your friends and family
• Paid lunch time
• Tuition reimbursement / Education assistance
• Ongoing training opportunities
• Leadership development program
• Paid time off
• Paid holidays (13 per year)
• Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans