Sr. Client Service Executive

In this role, you’ll look after a group of client accounts and make sure service is timely, accurate, and helpful. You’ll build trusted relationships with clients, support the renewal process with the production team, and help secure existing business by looking for ways to add more value through extra cover and services. Your work will help keep clients with Gallagher and support account growth.

You’ll manage day to day client service for your assigned accounts, keeping work organised and making sure clients get clear updates and practical support. You’ll work closely with the production team during renewals to help shape the best solution for each client, then help deliver it on time. You’ll also balance service, growth, and margin goals, while building relationships with client contacts, buyers, and internal partners.

Required:

• Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
• 1+ years supervisory experience.
• Appropriate licensing as required.
  
  

Preferred:

• Previous insurance knowledge and experience managing client relationships.
• Solid financial acumen.
  
  

Behaviors:

• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engages others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)