Sign upLog in
Customer Service Jobs in Florence, KY

Sr. Client Service Specialist - B Schedule - Thurs, Fri, Sat, e/o Weds - 7:00am to 7:00pm - LUK

Crane Worldwide Logistics LLC
  • Florence, KY
  • Part-time
30+ days ago

Job Description

Essential Job Functions
  • Responds to orders, general client inquiries, invoice questions and client complaints.
  • Records consistent problem areas
  • Resolves issues with orders, delivery dates or service.
  • Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
  • Responses are predominately routine but may require deviation from standard procedures
  • Other duties as assigned

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements
  • Job may require extended sitting or standing, use of standard office equipment.

 

Other Skills/Abilities
  • Client Service skills
  • Quality Focus
  • Problem Solving
  • Freight Forwarding Knowledge
  • Documentation Skills
  • Listening
  • Resolving Conflict
  • Ability to Multi-task
Education Requirements
  • High School Diploma or GED
  • 2-4 years client service experience

 

 

Certifications and Licenses
  • Professional certification may be required in some areas

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

 

Numbers & Facts

LocationFlorence, KY
Job TypePart-time

Skills

  • Conflict Resolutionunmatched
  • Customer Support/Serviceunmatched
  • Freight Forwardingunmatched
  • High School Diplomaunmatched
  • Multitaskingunmatched
  • Office Equipmentunmatched
  • Order Deliveryunmatched
  • Physical Demandsunmatched
  • Problem Solving Skillsunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder