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Sr. Commercial Collection Agent Collection Agency

BIEHL & BIEHL INC

CAROL STREAM, IL

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JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Collection Agency, Collections Regulations, Communication Skills, Credit and Collections, Customer Support/Service, Detail Oriented, Health Insurance, Microsoft Office, Negotiation Skills, Past Due Accounts, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Regulations, Strategic Planning, Time Management, Training/Teaching, Writing Skills
LOCATION
CAROL STREAM, IL
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

About the Role:
Join Biehl & Biehl Inc. as a Sr. Commercial Collection Agent and play a crucial role in our collection agency. We're looking for a driven individual who thrives in a fast-paced environment and is passionate about helping businesses recover their debts effectively.



Responsibilities:
  • Manage and oversee commercial collection accounts to ensure timely payments.
  • Negotiate payment arrangements and settlements with clients professionally.
  • Conduct thorough investigations and research on delinquent accounts.
  • Maintain accurate records of all collection activities and communications.
  • Collaborate with team members to develop effective collection strategies.
  • Provide exceptional customer service while resolving disputes and inquiries.
  • Stay updated on industry regulations and best practices in collections.
  • Achieve monthly collection targets and contribute to team goals.
Requirements:
  • Minimum of 1-3 years of experience in commercial collections or a related field.
  • Strong negotiation and communication skills, both verbal and written.
  • Proficient in collection software and Microsoft Office Suite.
  • Ability to work independently and manage multiple accounts effectively.
  • Knowledge of relevant laws and regulations in debt collection.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Positive attitude and a professional demeanor in all interactions.
About Us:  Biehl & Biehl has been a trusted name in the collection industry for over 70 years, providing exceptional service to our clients nationally. Our commitment to integrity and results has earned us a loyal customer base, and our employees appreciate our supportive work environment and opportunities for growth.

About the Company

B

BIEHL & BIEHL INC

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