Sr. Consumer insights manager, XCM, XCM Insights

This role requires an individual with excellent data insights, writing skills and experience managing suppliers. A successful candidate will have the ability to work with vendors, data sheets, and ensure mechanisms provide robust, trendable data that can be used for marketing campaign measurement. The candidate will have passion for the Amazon and Prime brands, be comfortable with data and analytics, be self-starter comfortable with ambiguity, with strong attention to detail, ability to work in a fast-paced and entrepreneurial environment and driven by a desire to be the voice of our customers to leadership.

Key job responsibilities

Day-to-day scope:

• Migrate custom RBT Pulse survey (snapshot tracking in 2 locales) to continuous (daily) tracking
• Design work plans with vendors and internal engineering teams to onboard data
• Run basic statistical analysis (i.e. stat testing, diff-on-diff) on results to identify differences
• Write initial drafts of reports
• Support ad-hoc requests re: brand performance
• Survey management

Relevant experience required:

• Product management experience
• Vendor management experience
• Significant experience in brand tracker management covering multiple countries.
• Experience authoring research reports

Must have technical skills:

• Basic understanding of statistics (i.e., correlations, statistical testing)
• Advanced Office skills (Excel, Word and PPT)

Nice to have technical skills:

• Experience in research across countries
• Advanced understanding of statistics (i.e., regressions, modelling)
• Amazon Quick platform

About the team

XCM Insights (XCMI) is Amazon"s global brand and advertising research team. We measure how customers perceive the Amazon brand across 24+ countries worldwide - from the US, UK, Germany, and Japan to growing marketplaces across Europe, the Middle East, and Asia-Pacific. Our brand tracking, campaign measurement, and creative testing directly inform marketing strategy at the highest levels of the company. Team members gain exposure to diverse consumer landscapes and cross-cultural research challenges at a scale few organizations can offer.