Sr. Content Marketing Manager, Amazon Shipping & Freight

Amazon.com Inc

Bellevue, WA

JOB DETAILS
SKILLS
Analysis Skills, Blog, Business Intelligence, Cargo/Freight, Content Delivery/Distribution, Content Development, Content Management, Copy Editing, Cross-Functional, Custom Media, Customer Relations, Distribution Channel, Editorials, Event Marketing, Fact Checking, Finance, Industry/Trade Analysis, Maintain Compliance, Marketing, Marketing Plan, Marketing Strategy, Order Delivery, Outbound Marketing, Process Development, Proofreading, Publications, Regulatory Compliance, Sales Operations, Storytelling, Team Player, Thought Leadership, Time Management, Webinar, White Papers
LOCATION
Bellevue, WA
POSTED
30+ days ago

This role is open for the Bellevue, WA location and is part of a team based in Bellevue, WA. This organization collectively represents some of the most critical components of Amazon's first-class transportation network. Everything we do is aimed at further delighting our customers with faster, cheaper, and more efficient means of receiving packages. Backed by Amazon's reliable transportation network, Amazon Shipping is a small package ground delivery service available to external partners.

We are seeking a Sr. Content Marketing Manager to build and manage a content marketing program for Amazon Shipping in North America. This person will manage the end-to-end content marketing plan, including but not limited to, the annual content calendar, messaging, editorial, and executional channels.

This person will own editorial development in partnership with the lifecycle marketing teams and larger content marketing and events team to integrate brand and thought leadership content into the overarching marketing calendar, providing a steady pulse of Amazon Shipping content throughout the year. They will work cross-functionally with the product, sales, operations, and other business partners to curate content that's timely and relevant, and partner with SMEs to ensure content accurately reflects the value props of the product.

The ideal candidate has a track record of building and managing content marketing programs, including writing original content and deep knowledge of content distribution strategy, as well as a data-driven and an analytical mindset to identify key developments and industry trends, and understand how to distill data in a storytelling manner.

This role will be part of a larger content team that owns content marketing, event marketing, thought leadership, and editorial.

Key job responsibilities: • Build a content marketing strategy, including tactical execution • Write and publish content multiple times a month that showcases our unique value propositions and product features • Produce varied content, including but not limited to blog posts, white papers, video, 3P publications, webinars, etc. • Ability to distill complex information in a customer-focused, easy to understand manner • Develop and manage end-to-end process for developing a content calendar, editorial, management and publication of content • Work with internal teams to identify key opportunities, launches, trends and data, and develop content relevant for the customer • Develop a process to work cross-functionally with marketing, product, tech, BI, finance and others, identifying and removing blockers to move quickly • Earn trust with senior leaders; develop and manage interviews and thought leadership pieces • Thoroughly understand content writing process, including research, fact checking, publication, and distribution • Create a vision for the short and long-term content strategy requirements for scale • Oversee proofreading and edit copy as necessary, ensuring compliance with legal and Amazon policies • Triage requests according to the business needs

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

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At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles