Sr. Data Analyst, Online Investigations

Position Purpose:

The Senior Data Analyst will be responsible for ad-hoc data request support, and developing and maintaining analytics tools to support Corporate Security, primarily working with the Investigations team. Projects and research will be enterprise-wide including a focus on fraud detection and data to support criminal prosecution, identification of new fraud trends, business partner support, including Online (to include the Online Contact Centers), Customer Care, Merchandising, Supply Chain, PRO, Services, Legal, Privacy, and Payments Fraud. The position may be asked to support other functions within the Corporate Security and Aviation team on an as needed basis. This may include support for International Traveler Safety, Workplace Violence, Executive Protection, Corporate Security Technology Team.

Key Responsibilities:

• 20% - Communicates Effectively - Derive meaning from data analytics and present in concise format.
• 35% - Data Analytics - Support Corporate Security Investigations with ad-hoc data support and analysis required across functional areas such as Operations, Merchandising, Finance, Supply Chain and IT and provide solutions to drive efficiency and improved results.
• 10% - Develops Talent - Assist with the development and delivery of data analytics training for the department, including entry-level analysts.
• 35% - Reporting - Develop and maintain data mining and reporting capabilities to support the department, including capturing and developing queries and reports that can be used across Corporate Security.

Direct Manager/Direct Reports:

• This Position typically reports to Manager/Sr Manager Corporate Security
• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Experience with the following tools and technologies required: Tableau / Tableau Server, SQL, SQL Server (SSIS, SSRS), Access and Excel
• Strong quantitative and analytical skills
• Strong communication and interpersonal skills, ability to work well with others

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite
• Working knowledge of Tableau
• Working knowledge of analytical/statistics software (eg, SPSS, SAS, R, Stata)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Excellent written and verbal communication skills

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 4

Preferred Years of Work Experience:

• 4

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None

Skills:

• Action Oriented
• Collaborations
• Optimize Work Processes
• Plans and Aligns
• Communicates Effectively
• Resourcefulness