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Sr Data Scientist, GenAI Economics and Analytics

Amazon.com Inc

  • Seattle, WA
  • 28 days ago
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    Skills

    • Amazon Alexaunmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Best Practicesunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Acquisitionunmatched
    • Customer Relationsunmatched
    • Customer/Consumer Behaviorunmatched
    • Data Scienceunmatched
    • Detail Orientedunmatched
    • Develop and Maintain Customersunmatched
    • Economic Analysisunmatched
    • Economicsunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Operational Auditunmatched
    • Predictive Modelingunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Product Engineeringunmatched
    • Product Planningunmatched
    • Reporting Dashboardsunmatched
    • Workflow Analysisunmatched
    • Writing Skillsunmatched

    Description

    The Alexa For Shopping (formerly Rufus) Analytics team is seeking a customer-obsessed Sr Data Scientist to own and drive analytics strategy for GenAI-powered Shopping experiences. This role will partner closely with senior leaders to deliver high-quality insights that inform executive decision-making for the AI shopping assistant, Alexa for shopping. Successful candidate will demonstrate strong attention to detail, excellent written and verbal communication, and the ability to influence across organizations.

    In this role, you will mentor and set the bar for data science, economics, and engineering partners by establishing best practices for understanding customer behavior in AI-driven shopping experiences. You will invent and scale metrics that measure customer adoption and habituation, and build agentic, automated analytical workflows that enable fast, repeatable deep dives.

    This position will play a critical role in shaping product roadmap and investment decisions in a rapidly evolving GenAI space. The ideal candidate will operate effectively in ambiguous environments, exercise strong business judgment on high-impact, one-way door decisions, and continuously raise the bar for analytical rigor and operational excellence. You will work cross-functionally with product, engineering, and economics partners to deliver results for customers

    Key job responsibilities

    • Own the development of customer and shopping-mission cohorts to understand behavior with and without Alexa for shopping engagement across the end-to-end shopping journey.
    • Identify which query shapes and interaction patterns drive the most customer value for specific customer cohorts and shopping missions.
    • Build predictive models to estimate customer re-engagement and long-term adoption of Rufus based on interaction quality and downstream shopping outcomes.
    • Invent, operationalize, and publish scalable metrics and dashboards that surface actionable insights, enabling data-driven product growth and executive decision-making.
    • Partner closely with Product, Engineering, and Economics teams to translate analytical insights into roadmap priorities and customer-focused improvements.

    About the team

    The Alexa for shopping Analytics team focuses on understanding how GenAI-powered shopping tools are transforming customer behavior across the shopping lifecycle - from inspiration and problem-solving, to product research, selection, purchase, and post-purchase support. We build the foundational measurement frameworks that enable teams to evaluate performance, identify what AI experiences resonate most with customers, and uncover opportunities for improvement. Our work directly influences customer-centric product roadmap decisions and helps scale impactful, high-quality AI shopping experiences

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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