Sr. Design Thinking Strategist Charlotte, NC | Hybrid (3 days onsite) | Contract (1 year+)We are hiring a Senior Design Thinking Strategist for a well-known enterprise client in Charlotte. This is a long-term contract role for someone who thrives in ambiguity, leads with curiosity, and knows how to move organizations from problem definition to solutions people actually want to use.If you have a consulting mindset, a strong research background, and a track record of facilitating workshops that drive real decisions, this is worth a conversation.What You Will DoFrame opportunities with clients and lead research activities from conception through deploymentPlan, conduct, and interpret user research including stakeholder interviews, usability evaluations, and concept validationDesign and facilitate cross-functional workshops at various levels of leadership to drive problem definition, ideation, and requirements gatheringTranslate research insights into actionable artifacts including personas, customer journeys, and service blueprintsPartner closely with clients to build shared understanding and alignment around human-centered design approachesCoach product leadership on strategic decision-making and product mindsetCollaborate with change management from definition through testing to shape change strategies and training programsCommunicate complex concepts in written and visual formats to align stakeholders throughout the product cycleWhat You Bring3 to 5 years of experience in design research, product strategy, and/or service designPortfolio that reflects the full product cycle from initial conception through build and deploymentExtensive experience planning and facilitating cross-functional workshops with senior and executive stakeholdersStrong storytelling and narrative skills to influence and guide leaders throughout complex engagementsComfortable operating in ambiguous environments with a bias toward actionLocal to Charlotte and available for a hybrid schedule (3 days onsite required)Bonus PointsConsulting background with experience navigating ambiguous client engagementsExperience in business strategy and value assessmentExperience designing AI-enabled solutionsFamiliarity with change management frameworksEqual Employment Opportunity Statement Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.#J-18808-Ljbffr