Sr. Developer III Role

Location: 6565 Headquarters Drive, Plano, Texas 75024
Duration: 6 months
GBaMS ReqID: 10799392

Role Descriptions: Plan| schedule| coordinate| and execute software releases across multiple application teams and environments (Dev| QA| Staging| UAT| Production)Maintain and enforce the release calendar| managing release windows| freeze periods| and emergency deployment slotsConduct release readiness reviews (RRR)| go/no-go checkpoints| and post-release validation with stakeholdersOrchestrate cross-team release dependencies| sequencing deployments to minimize risk and downtimeCreate and maintain release runbooks| deployment checklists| and rollback procedures for every releaseTrack release metrics including deployment frequency| lead time| change failure rate| and mean time to recovery (MTTR)Drive continuous improvement of release processes through retrospectives and root cause analysis of failed deploymentsCreate| manage| and shepherd Change Requests (CRs) through the full ServiceNow change lifecycle from submission through CAB approval to post-implementation reviewClassify changes accurately as Standard| Normal| or Emergency and ensure appropriate approval workflows are followedPrepare comprehensive change documentation including business justification| risk assessment| implementation plan| backout plan| and test evidenceRepresent releases in Change Advisory Board (CAB) meetings| presenting deployment plans and addressing risk concerns from reviewersConfigure and maintain ServiceNow Change Management module workflows| templates| assignment rules| and automationEnsure all production changes are fully documented| traceable| and compliant with ITIL best practices and internal audit requirementsBuild and maintain ServiceNow dashboards and reports for change success rates| approval cycle times| and compliance metricsIntegrate ServiceNow with CI/CD pipelines to enable automated change ticket creation| status updates| and closure upon successful deploymentSupport audit and compliance reviews by ensuring complete change records with linked evidence| approvals| and test resultsExperience in Production support in different technologyOverall experience 6+ years preferred| relevant experience 2+ years preferredKnowledge of different IT layers e.g.| App server| Web server| Database| network| Experience in Disaster recovery exerciseExperience in automation e.g.| code deploymentMainframe release enginePlan| schedule| coordinate| and execute software releases across multiple application teams and environments (Dev| QA| Staging| UAT| Production)Maintain and enforce the release calendar| managing release windows| freeze periods| and emergency deployment slotsConduct release readiness reviews (RRR)| go/no-go checkpoints| and post-release validation with stakeholdersOrchestrate cross-team release dependencies| sequencing deployments to minimize risk and downtimeCreate and maintain release runbooks| deployment checklists| and rollback procedures for every releaseTrack release metrics including deploy
Essential Skills: Plan| schedule| coordinate| and execute software releases across multiple application teams and environments (Dev| QA| Staging| UAT| Production)Maintain and enforce the release calendar| managing release windows| freeze periods| and emergency deployment slotsConduct release readiness reviews (RRR)| go/no-go checkpoints| and post-release validation with stakeholdersOrchestrate cross-team release dependencies| sequencing deployments to minimize risk and downtimeCreate and maintain release runbooks| deployment checklists| and rollback procedures for every releaseTrack release metrics including deployment frequency| lead time| change failure rate| and mean time to recovery (MTTR)Drive continuous improvement of release processes through retrospectives and root cause analysis of failed deploymentsCreate| manage| and shepherd Change Requests (CRs) through the full ServiceNow change lifecycle from submission through CAB approval to post-implementation reviewClassify changes accurately as Standard| Normal| or Emergency and ensure approp