The Sr. Director Process Engineering is responsible for setting strategic priorities for enterprise process engineering, aligning cross-functional leaders on transformation opportunities, and guiding teams through process redesign, standardization, and implementation. The role balances executive partnership with hands-on problem solving, using data, field insights, and operational expertise to remove bottlenecks, improve customer and employee experiences, and deliver measurable business results.
What You'll Do:
Build and lead the enterprise Process Engineering Center of Excellence, creating a sustainable capability for identifying, redesigning, standardizing, and continuously improving Hertz's most critical operational processes.
Set the enterprise process-engineering strategy and portfolio, directing resources toward the bottlenecks and opportunities with the greatest potential impact on DOE, NPS, employee satisfaction, productivity, and revenue.
Oversee the development of future-state process architectures, engineering standards, labor models, capacity strategies, digital workflow requirements, and scalable operating solutions.
Partner with executive leaders across Operations, Technology, Customer Experience, Finance, and Human Resources to integrate process engineering into major transformation programs and investment decisions.
Build and develop a high-performing team of industrial engineers and process-improvement professionals, establishing a culture of technical rigor, field engagement, rapid experimentation, measurable results, and sustained process control.
What We're Looking For :
Bachelor's in business or engineering related field required, Degree in Industrial Engineering highly preferred
10+ years' experience in process improvement highly preferred
Blackbelt in Lean / Six Sigma a huge plus
Proficiency in Microsoft suite
Ability to collaborate with internal and external stakeholders across multiple functions and locations to influence process improvement
Proven experience building out a team of process engineers, leadership and mentorship
Highly preferred to be hybrid in ATL but open to remote
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Perks & Discounts- Theme Park Tickets, Gym Discounts & more
Numbers & Facts
Location
Atlanta, GA
Industry
Travel, Transportation and Tourism
Company Size
10,000 employees or more
Year Founded
1918
Website
http://www.hertz.com
About Company
Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can
be found at www.abouthertz.com.