Agile Programming Methodologies, Best Practices, Budgeting, Business Growth, Business Operations, Business Skills, Business Strategy, Business Support, Calibration, Capital Budgeting, Capital Expenditure (CAPEX), Career Development, Channel Strategies, Coaching, Communication Skills, Computer Skills, Continuous Improvement, Cost Control, Cross-Functional, Customer Support/Service, Distribution Channel, Distribution Operations, Distribution Services, Employee Retention, English Language, Establish Priorities, Exceeded Sales Goal, Expense Tracking, Federal Laws and Regulations, Finance, Human Resources, Improvement Metrics, Inventory Management, Inventory Planning, Leadership, Loss Prevention, Maintain Compliance, Marketing, Merchandising, Metrics, Microsoft Excel, Microsoft Office, On Call, Operational Audit, Operational Expenditure (OPEX), Operational Improvement, Operational Strategy, Operations Management, Operations Planning, Operations Processes, Order/Customer Fulfillment, Performance Management, Performance Metrics, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Productivity Management, Regulations, Retail, Retail Operations, Risk Management, SAP, Safety Standards, Safety Training, Safety/Work Safety, Salon Services, Servant leadership, Set Goals, Skin Care, State Laws and Regulations, Stock Keeping Unit (SKU), Strategic Planning, Succession Planning, Supply Chain, Supply Chain Management, Talent Management, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Warehousing, Willing to Travel, Writing Skills, eCommerce
OVERVIEW
Experience operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers at Ulta Beauty are a place where lived values meet next-generation advancements to create competitive advantage few can match.
If you want to learn in a supportive and ever-evolving environment. If you value managers who aren't afraid to lead by rolling up their sleeves. If you seek stability, growth opportunities and the rewards that come with industry leadership, apply your talents and passions in ways that take us to even greater heights.
THE IMPACT YOU CAN HAVE:
Leads and interprets Ulta supply chain strategic direction and vision as a direct report to the Vice President of Distribution and a key member of the Supply Chain and Distribution Leadership Teams. The Sr Director, Distribution is responsible for leading a multi-site, cross-functional team focused on executing best-in-class omni-channel distribution operations. As a strong business leader and forward thinker, this role is also responsible for the development, implementation, and advancement of distribution strategies. These strategies will include, but are not limited to, driving short-term and long-term supply chain priorities/roadmaps, delivering positive associate relations through team engagement initiatives, and functioning as a strategic business partner to guide the business to meet and exceed sales and profit objectives. The Sr Director, Distribution will maintain and further build our guest and associate centric, values-based, high-performance culture while focusing on talent acquisition, development, and retention to elevate distribution capabilities to improve financial contributions to the Company. This leader will take the extra steps for our guests, our communities, and our shareholders.
YOU'LL ACCOMPLISH THESE GOALS BY:
Our Sr Directors, Distribution are champions of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Inspires, leads, and motives high-energy, results-driven teams across a fast-paced multi-site retail and eCommerce operations environment
- Strategically and effectively leads cross-functional teams to align operational goals, resolve complex issues, and ensure seamless execution across the supply chain
- Applies strong business acumen to identify growth opportunities, operational risks, and efficiency gaps; proactively develops solutions that elevate team performance, associate experience, service levels, and guest satisfaction
- Develops and supports strategic initiatives to execute enterprise objectives
- Designs and executes regional distribution roadmaps that focus on team engagement, guest service, safety, cost efficiency, and continuous improvement
- Creates effective balance between strategic planning and tactical execution ito develop a culture of continuous improvement while maximizing the operation's service levels and cost metrics
- Oversees a multi-site operational expense budget in excess of $50 million dollars and a capital budget in excess of $3 million dollars per year
- Participates in strategic planning sessions for current and future market fulfillment centers (to include current and future direction and applications of technologies, capital improvements and expenditures, and organizational structures to support growth)
- Influences and drives cross-functional problem solving to ensure the attainment of continuous improvement objectives
- Drives operational excellence and optimization by translating enterprise and supply chain strategies into clear performance expectations, establishing KPIs, and holding teams accountable for sustained results.
- Builds a customer centric, positive work environment that leverages best-in-class policies, operational practices, and leadership standards to support business goals
- Strengthens supply chain capabilities through leadership and direction in succession planning, talent attraction, training, leadership development, and performance management
- Influences and partners with other senior directors to ensure integrated planning and execution of enterprise objectives, recommending measures to improve supply chain, distribution methods, team performance, and quality strategies
- Evaluates and ensure implementation of technology solutions that improve metrics, compliance, and operational accuracy
- Delivers on distribution's Environmental Social Governance (ESG) commitments through responsible operating practices and sustainable process improvements
- Maintains a safe and secure work environment for associates, championing safety programs, training, procedures, and proactive risk mitigation activities
People
- Acts as a collaborative business advisor and partner to the Supply Chain Team, fostering a culture of open communication, providing insight and support while building key relationships across Ulta
- Champions and models Ulta Beauty's mission, vision, and values
- Demonstrates high standards of associate safety, customer service, and servant leadership
- Provides coaching and feedback to improve individual and team performance, sharing best practices to drive consistency and excellence
- Oversees exempt DC Director leadership team, providing support and development to deliver on all distribution team goals
- Leads and executes best practices to promote associate engagement and to enable a high-performing workforce that contributes to the Company's strategic growth and business objectives
- Role models behaviors aligned to a values-based, guest-centric, high performing culture with an emphasis on embracing our competencies and delivering with subject matter expertise
- Partners across the network organization to coach and develop leaders to ensure they are building culture action plans that best align to our people strategies and business initiatives
- Protects and advances our world-class culture and talent by coaching and developing teams at all levels, reinforcing strong associate relations and communication practices
- Participates in talent calibration, culture survey action planning, goal setting and rollout, performance review consultation, and IDP creation/execution
- Attends mandatory trainings and meetings to enable continuous professional development, completes all training on time
Process
- Maintains thorough knowledge of and ensures compliance with Ulta Beauty policies, procedures, and standards
- Develops and implements operational strategies to improve efficiency and productivity
- Learns and adapts quickly to new processes, communicating changes clearly across distribution centers, teams and shifts
- Maintains outstanding DC operational standards, including cleanliness department, work areas, and building spaces
- Protects Company assets by following loss prevention best practices and procedures.
- Manages operations to maximize efficiencies and productivity, optimize labor cost expenditures, and ensure safe operating practices
- Develops strategic direction and establishes appropriate priorities for projects critical to success
- Ensures that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations, and interacts with regulatory officials as required
- Assesses organizational and operational effectiveness, while advocating for process and technology changes/enhancements that will improve operating processes and performance
- Executes other tasks as directed
THE ESSENTIALS FOR SUCCESS:
Education
- Bachelor's degree (B.A.) in Supply Chain Management or related field from a four-year college or university; MBA preferred
Experience
- An accomplished istribution leader with 15+ years of broad progressive distribution experience with a leading multi-unit consumer driven retail organization with five or more years in a role leading multiple distribution facilities
- Previous experience in a high velocity, Each Pick environment in a high SKU multi-unit retail environment
Skills
- Strong leadership and team engagement skills
- A track record of performing organizational assessments in the support of Company strategies through innovative distribution processes and initiatives which are cost effective and results-focused
- Demonstrable achievements in managing productivity and labor costs while increasing customer service levels
- Strong knowledge of Warehouse Management Systems. Familiarity with SAP and Manhattan is a plus.
- Successful track record of working collaboratively across the retail enterprise including supply chain, finance, merchandising, inventory planning and management, store operations, marketing and human resources
- Demonstrated support for the merchandising and store organization through effective communication
- Excellent communication skills, both verbal and written, with the ability to influence management at all levels and to communicate and relate both up and down the corporate organization
- Strong reputation for attracting, hiring, and retaining the best people in their industry with the ability to assess potential and develop programs to reinforce and retain that talent
- A strategic thinker who is a business-oriented team player with a hands-on management style and strong execution skills
- Pro-active, fast-paced, results driven leader with excellent teaching and coaching, motivational, and accountability skills
- English Proficient
- Agile planning and prioritizing capabilities
- Computer skills including MS Office, Excel, Warehouse Management System Application
SPECIAL POSITION REQUIREMENTS
- 24/7 on-call position requiring weekend work. Work additional hours and/or days as needed, particularly during high-volume periods, to ensure business objectives are met
- Requires up to 60% travel to destinations including Ulta Beauty corporate offices, distribution, market and fast fulfilment centers, and vendor offices
WORKING CONDITIONS
- Constant exposure to distribution center conditions, which may include loud noises, variable temperatures, a dusty environment, and strong scents related to cosmetics or fragrance
The pay range for this position is $201,900.00 - $285,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.