SR. DIRECTOR OF ENVIRONMENTAL SERVICES, HOSPITAL

TouchPoint

Salary:

Other Forms of Compensation:

Reports to: Systems Director, Environmental Services

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As the Senior Director of Environmental Services, you will provide strategic and operational leadership for the Environmental Services (EVS) Department within a large 650 bed acute care hospital. This role is responsible for ensuring a clean, safe, and healing environment for patients, visitors, and staff while overseeing departmental operations, financial performance, regulatory compliance, and team development. The Senior Director partners closely with hospital leadership and cross-functional departments to drive service excellence, operational efficiency, and patient satisfaction. This position typically reports to a Regional Director of Operations.

Key Responsibilities:

• Provide overall leadership and direction for Environmental Services operations within an acute care hospital

• Lead, coach, and develop a team of 4 salaried managers and 114 hourly associates, fostering a culture of accountability, engagement, and operational excellence

• Develop, manage, and monitor departmental budgets, financial performance, and productivity metrics

• Ensure department operations are aligned with established financial goals and budget expectations

• Collaborate with hospital leadership and department managers to support organizational priorities and service excellence

• Coordinate EVS activities with clinical and non-clinical departments to ensure seamless hospital operations

• Plan, organize, direct, and oversee all departmental functions, workflows, staffing, and performance standards

• Develop, implement, and maintain departmental policies, procedures, and best practices

• Foster a culture of accountability, engagement, innovation, and continuous improvement

• Ensure compliance with all regulatory, safety, infection prevention, and accreditation standards

• Lead quality improvement initiatives and support organizational performance objectives

• Analyze operational and financial data to identify opportunities for improved efficiency and outcomes

• Recruit, develop, mentor, and retain a high-performing management and frontline team

• Maintain current and accurate job descriptions and performance expectations for department staff

• Promote professional development and encourage participation in training and educational programs

• Build strong relationships with hospital administration and key stakeholders through proactive communication and partnership

Preferred Qualifications:

• Bachelor's degree preferred; equivalent experience considered
• Six years of progressive environmental Services or housekeeping management experience in a large hospital or healthcare environment
• Proven experience leading large teams in a complex healthcare setting
• Strong financial acumen with the ability to analyze budgets, productivity metrics, and operational performance data
• Demonstrated success managing departmental budgets and driving operational improvements
• Excellent leadership, coaching, and team development skills.Exceptional customer service orientation with a commitment to quality and patient experience
• Strong communication, presentation, and relationship-building skills
• Ability to effectively prioritize multiple initiatives and achieve results in a fast-paced environment
• Experience utilizing a collaborative and inclusive leadership style to engage and motivate teams
• Strong organizational, problem-solving, and project management capabilities
• Ability to work effectively under pressure while maintaining focus on strategic goals and operational priorities
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1551019

TouchPoint

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