Sr. Director of Regional Sales

Position Summary

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

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Role and Responsibilities

The Sr. Director of Regional Sales for Digital Appliances is responsible for driving sales growth and achieving revenue targets for the Regional/Power Dealer Channel. This role focuses on managing regional sales operations, building strong relationships with retail partners and customers, and ensuring the successful execution of business-to-consumer (B2C) sales initiatives for digital appliances.

Key Responsibilities

1. Regional Sales Strategy Development:

• Develop and implement effective regional sales strategies to achieve revenue targets in the digital appliances market.

• Analyze regional market trends, customer needs, and competitor activities to identify growth opportunities.

2. Team Leadership and Development:

• Lead and mentor a team of regional sales professionals to ensure high performance and alignment with company goals.

• Conduct regular training sessions to enhance team skills and knowledge specific to digital appliances.

3. Customer and Partner Relationship Management:

• Build and maintain strong relationships with key retail partners, distributors, and customers within the region.
• Address customer concerns and provide solutions to ensure customer satisfaction and loyalty.

4. Performance Monitoring and Reporting:

• Monitor and analyze regional sales performance metrics to identify areas for improvement.

• Prepare regular reports on sales activities, achievements, and challenges specific to the region.

5. Product Knowledge and Training:

• Stay updated on digital appliance product features, benefits, and market positioning to effectively communicate with customers and partners.

• Provide product training to the sales team and retail partners within the region.

6. Collaboration with Cross-Functional Teams:

• Work closely with marketing, product development, and other cross-functional teams to align regional sales strategies with overall business objectives.

• Collaborate with supply chain and logistics teams to ensure timely product availability within the region.

7. Market Analysis and Competitive Intelligence:

• Conduct in-depth market analysis to understand regional customer preferences and competitive landscape.

• Develop actionable insights to drive regional sales initiatives and improve market share.

Skills and Qualifications

Minimum Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Minimum of 14 years of experience in regional sales management or a similar role, preferably in the digital/home appliances industry.

• Strong leadership, existing customer relationships and team management skills.

• Excellent communication and interpersonal skills.

• Proficiency in data analysis and reporting tools.

• Knowledge of digital appliances market trends and customer behavior.

Preferred Qualifications:

• Experience in the consumer electronics or digital appliances industry.

• Familiarity with CRM software and sales automation tools.

• Advanced knowledge of market analysis techniques and regional sales strategies.

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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