Sr Director Operations

Jones Lang LaSalle Inc

Atlanta, GA

JOB DETAILS
SALARY
$145,000–$211,000 Per Year
SKILLS
Alliance/Partner Management, Analysis Skills, Artificial Intelligence (AI), Auditing, Automation, Budget Management, Budget Reporting, Building Systems, Business Administration, Business Writing, Capital Budgeting, Capital Expenditure (CAPEX), Commercial Real Estate, Communication Skills, Contract Negotiation, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Electrical Engineering, Environmental Management, Expense Tracking, Facilities Management, Information/Data Security (InfoSec), Instrumentation, Interpersonal Skills, Investment Management, Investment Services, Leadership, Legal, Mentoring, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Organizational Skills, Performance Goal Setting, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Quality Assurance, Real Estate, Safety/Work Safety, Service Delivery, Service Level Agreement (SLA), Strategic Planning, System Architecture, Team Lead/Manager, Team Player, Variance Analysis, Vendor/Supplier Evaluation, Vendor/Supplier Relations, Writing Skills
LOCATION
Atlanta, GA
POSTED
30+ days ago

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

 

What this job involves:

• Delivering exceptional client service while overseeing comprehensive facility operations at a large-scale airport facility. • Overseeing the operation, staffing, performance, and development of the on-site facility management team. • Collaborating with senior leadership to develop and implement the annual strategy, planning, budgeting, and reporting. • Serving as the primary client interface, ensuring seamless service delivery through strategic relationship management, vendor coordination, and operational excellence. • Managing environmental and safety programs, developing budgets, and leading both internal teams and external suppliers to achieve key performance indicators and service level agreements.

 

Your day-to-day will look like:

• Maintaining client satisfaction through responsive leadership and creative problem-solving (40-60% of time). • Conducting quality assurance audits, fostering a safety-first culture, and coordinating with vendors and suppliers on performance goals and contract negotiations. • Providing clear expectations and performance feedback while mentoring team members (20-40% of time). • Leading strategic planning initiatives and collaborating with senior leadership on regional operations. • Executing executive reporting duties, budget variance analysis, and capital/expense budget oversight.

 

Required Qualifications:

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis. • Minimum 7 years of facility management experience, including knowledge of building systems, mechanical/electrical systems, architectural maintenance, and instrumentation/automation. • Proficiency in Microsoft Office Suite programs (Word, Excel, PowerPoint, etc.). • Strong organizational and management skills with the ability to multitask and work both independently and in teams. • Excellent interpersonal, supervisory, and customer service skills in a dynamic work environment. • Outstanding business writing and verbal communication abilities with strong analytical skills. • Detail-oriented approach with proven success working with subcontractors/vendors on mutual safety objectives.

 

Preferred Qualifications:

• MBA degree. • 7+ years of relevant facility management experience. • Location: Atlanta - Hartsfield-Jackson International Airport (On-site) - Candidate must be a resident of Atlanta, GA at the time of position start date. • Work shift: Standard business hours - specific shift details to be confirmed. • Salary: $145,000 - $211,000 plus 25% bonus. • This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

 

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions. • Comprehensive Medical, Dental & Vision Care. • Paid parental leave at 100% of salary. • Paid Time Off and Company Holidays. • Early access to earned wages through Daily Pay.

 

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

 

JLL Privacy Notice:

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

 

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details, please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

 

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

 

I want to work for JLL.

 

Accepting applications on an ongoing basis until a candidate is identified.

About the Company

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Jones Lang LaSalle Inc