Sr. Director Presales & Solutions

The Senior Director of Presales and Solutions is a strategic leader who plays a critical role in the end to end sales process, partnering closely with sales, operations, finance and executive leadership to design winning, client-centric solutions. This role is responsible for translating complex client needs and opportunity gaps into compelling, data driven, enterprise level solutions across multi tower RCM outsourcing engagements.

The Senior Director ensure that solutions not only meet client requirements but also align with the organizations long term financial, operational, and growth objectives. The ideal candidate combines strong analytical skills, executive presence and the ability to drive complex solutioning initiatives from discovery through deal close.

Essential Job Functions

• Lead the strategy for complex deals, defining the transformation roadmap and commercial models that balance aggressive growth with sustainable delivery.
• Establish and refine data analysis and solution modeling standards; utilizing cutting-edge AI/ML and automation frameworks.
• Oversee budget and resource allocation for multiple high-value deals simultaneously, ensuring organizational efficiency.
• Act as the primary bridge between Sales, Operations, and Finance leadership to ensure material changes in solution design are vetted for long-term profitability and scalability.
• Direct storytelling aspect of proposals, ensuring cohesive, executive-level narrative that speaks to C-suite client objectives.
• Lead the defense strategy for proposals, coaching pursuit teams on high-stakes client presentations and complex Q&A
• Serve as a senior level bridge across global delivery centers to ensure that sold solutions are operationally viable and carry the buy-in of global stakeholders.

Key Success Indicators/Attributes

• Proven ability to anticipate market shifts in healthcare RCM and adapt solution strategies accordingly..
• A proactive mindset that bridges ideas to implementable solutions and can help move both internal and external stakeholders to quickly solve problems.
• Expertise in evaluating latest technology, platforms, automation and AI/ ML and experience in working with multiple providers in the industry.
• Deep relationships with company stakeholders.
• Proven ability to navigate multi-faceted client organizations with repeated success.
• Wins followers with a positive and energetic approach to work and life; gains energy from solving difficult problems.
• Exceptional account management and complex stakeholder problem management capability
• Exceptional analytical skills, to analyze extensive data and utilize that in creating solutions. Play an advisory role to the client to help gaps in their performance and make corrective action plans.
• Conduct process mapping, assessments, due diligence and create report outs.
• Excellent written and verbal communication skills.
• Demonstrate sound judgment and reasoning abilities.
• Exhibit strong drive for results and success; conveys a sense of urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influences.
• Demonstrate self-motivated and self-directed skills.
• Possess strong time management and organizational skills.
• Ability to handle multiple projects at once/adjusting priorities accordingly.
• Maintain courteous, professional, and effective working relationships with employees at all levels of the organization.

Supervisory Responsibility

None required. Individual contributor role with dotted alignment with the existing solutions team.

Work Environment

This job operates in a 100% remote environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m. This position occasionally requires long hours and weekend work.

Travel

Minimal travel required; up to 25%

Security Access Requirements

In addition to the specific security access required by the employees client engagement, the employee will have access to the Omega systems set forth in the Omega marketing profile.

AAP/EEO Statement

Omega is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employee may perform other duties as assigned.

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• Minimum 8+ years of experience in pre-sales or solutions leadership role within the RCM outsourcing segment.

• Bachelors degree or equivalent combination of formal education and relevant experience.

• Proven history of closing $50M+ TCV deals and managing a portfolio of large-scale, multi-tower opportunities.

Preferred Education and Experience

• Masters degree preferred.