Sr. Director Records Management, Transparency and Choice, and Privacy Incidents

Northwestern Mutual

Milwaukee, WI

JOB DETAILS
SALARY
$160,000–$240,000 Per Year
SKILLS
Analysis Skills, Budget Management, Budgeting, Business Growth, Business Plan, Business Strategy, Business Support, Coaching, Communication Skills, Compensation Management, Computer Engineering, Computer Science, Consulting, Consumer Regulations, Continuous Improvement, Cost Control, Cross-Functional, Detail Oriented, Embedded Systems, Establish Priorities, Federal Laws and Regulations, Finance, Financial Services, Follow Through, Forecasting, Government Relations, Hazard Analysis, Incident Response, Industry Standards, Information/Data Security (InfoSec), Insurance, Interpersonal Skills, Leadership, Legal, Maintain Compliance, Management of Information Systems/Technology (MIS), Mentoring, Multitasking, Negotiation Skills, Operations Planning, Operations Processes, Organizational Development/Management, Organizational Skills, People Management, Performance Analysis, Performance Management, Policy Analysis, Policy Development, Policy Implementation, Privacy Controls, Privacy Impact Assessment (PIA), Privacy Regulations, Problem Solving Skills, Procedure Development, Procedure Implementation, Productivity Management, Project/Program Management, Records Management, Regulations, Regulatory Compliance, Regulatory Requirements, Retention Programs, Risk, Risk Analysis, Risk Management, Software Engineering, Staff Development, State Laws and Regulations, Strategic Planning, Succession Planning, Talent Management, Team Lead/Manager, Time Management, Trend Analysis, Workforce Management
LOCATION
Milwaukee, WI
POSTED
Today

About the Job:

In collaboration with the Chief Privacy Officer (CPO) helps to drive strategic vision, operating model, budget and planning activities, and outcomes for Privacy, including the development, implementation, maintenance and adherence to the Records and Information Management, transparency, and consent, and privacy incident response r policies and procedures. Leads the privacy teams accountable for records and information management and privacy incident response Regarded as a technical expert and trusted, strategic advisor to the CPO, leaders, and employees within and outside the department or function. As a member of the Privacy leadership team, accountable for furthering the Privacy Department’s Mission of ensuring regulatory compliance and fostering consumer trust while providing foundational capabilities for unlocking the value of data by translating privacy requirements to the business and positioning privacy as a competitive advantage that drives business growth and consumer trust.

What You'll Do:

  • As a subject-matter expert, consults on enterprise initiatives including new products and processes, proactively identifying risks and requirements to ensure compliance with data protection, privacy laws and regulations and enterprise expectations provide privacy minded solutions to the business.

  • Leads a team of privacy professionals accountable for establishing and operationalizing the records and information management program and the privacy incident response program to ensure retention and secure deletion requirements are completed and timely notification and reporting of privacy incidents occurs when needed.

  • Responsible for a full range of manager responsibilities including communication, coaching, mentoring and staff development, performance management, salary administration, and staffing decisions. Participant in functional management to ensure optimum effectiveness and quality by managing adherence to strategies, goals, budgets, operating policies, and procedures as an NM frontline manager. Alignment of roles and responsibilities in decision making. Accountable for translating the departmental strategy to information risk management operational objectives including both systems and processes. Drives for results through others to include:• Integrating and designing measurement systems, targets, and specific initiatives in support of the various strategies• Directing teams and individuals to ensure business outcomes are achieved• Identifying and cultivating relationships with key stakeholders representing a broad range of functions and levels in order to ensure alignment with departmental and enterprise business strategies

  • Accountable for an effective and efficient business unit designed and maintained to support the business outcomes. Responsible for the integration of:• Organization/department design and structure• Workforce management (forecasting, obtaining, developing, and assigning the right resources)• Effective and efficient internal workflow and processes• Information and knowledge flows throughout the business unit and out to the organization through both formal and informal exchanges

  • Accountable for providing leadership, strategy, and direction on privacy risk

  • Accountable for providing technology-related requirements to teams implementing privacy controls, including privacy and RIM-related platforms and technologies.

  • Maintains a comprehensive understanding of industry activities and emerging trends to effectively provide leadership, strategy and direction on risks related to records and information management, privacy notice requirements, consent/authorization requirements, and incident response.

  • Partners with Law to draft transparent, legally compliance privacy notices, authorizations, and consents.

  • Partners with the Legal Division, IT Risk and Compliance, Data Governance and Government Relations and other partners to embed records and information management and privacy incident response requirements and controls into projects, products, and services

  • Understands and integrates into privacy impact assessment processes.

  • Works to ensure the privacy program is embedded into every aspect of Northwestern Mutual’s business, enabling the Company to navigate a dynamic future in privacy that allows for ethical uses of data in ways that foster consumer trust.

  • Collaborates with the CPO and Privacy Team to ensure the development, implementation, and oversight of adherence to the company’s policies and procedures that ensure compliance with federal and state privacy laws and regulations, the Privacy Program, and the Company’s Data Ethics Principles.

  • Leads enterprise projects, programs, or processes with significant business impact, develop tactical plans, and completes complex assignments.

  • Collaborates with the CPO, leaders, and stakeholders to develop strategic plans for the collection, use, sharing, and disposal of information in a manner that maximizes its value while complying with applicable data protection and privacy laws and regulations.

  • Collaborates with Data Engineering to help shape a roadmap that accelerates leveraging data to drive NM’s business objectives while maintaining compliance with privacy laws and regulations and meeting consumer expectations.

  • Accountable for monitoring the performance of the records and information management policies and procedures and privacy incident response policies and procedures on a continuing basis, taking appropriate steps to ensure continued improvement in their effectiveness and compliance with applicable laws and regulations.

  • Accountable for leading strategic planning, roadmap development, and operational planning.

What You'll Bring to the Role:

  • Law Degree preferred.

  • Bachelor’s and/or Master’s degree with an emphasis in Risk Management, Insurance, Finance, Computer Science, Computer Engineering, Software Engineering, MIS, or related field; or related work experience beyond the minimum required.

  • Minimum of 5 years of experience in a privacy-related practice or field.

  • CIPP/US required and CIPT or CIPM preferred.

  • Experience in creating or operationalizing a records and information management program preferred.

  • People management skills to include human relations and interpersonal skills necessary to manage a group of people.

  • Strong analytical abilities especially in decision making and problem solving.

  • Strong understanding of information risk, data privacy, and controls assurance.

  • Strong understanding of risk management principles and techniques.

  • Understanding of information risks and IT general controls.

  • Experience in the financial services industry and in integrating risk management and governance solutions into technology systems or platforms.

  • Existing perspective and approach to building strong, collaborative relationships with people who have diverse perspectives, roles, and responsibilities.

  • Ability to navigate different levels of audiences and articulate ideas to both technical and non-technical audiences.

  • Exhibits superior analytical, evaluative, and problem-solving abilities.

  • Very comfortable with ambiguity, enjoys creating structure out of chaos, and enjoys learning and adapting to new areas and skills.

  • Excellent organizational skills, ability to manage multiple projects at once, consistent follow-through.

  • Excellent communication, analytical, organization, advocacy, and negotiation skills.

Skills You Will Have:

  • Accountability: Holds self and their direct reports accountable for measurable, high-quality, timely, and cost-effective results, delivery, and execution. Determines objectives, sets priorities, delegates work to direct reports, and accepts responsibility for mistakes.

  • Business Influence: Collaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager.

  • Policy & Procedure: Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

  • Risk Assessment & Identification: Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business.

  • Strategic Vision & Planning: Develops, defines, and executes strategic vision for the team and business function they manage with an understanding of the enterprise’s goals as a people manager; defines business planning, strategy formulation, and management engine to support strategic vision.

  • Talent Development & Planning: Develops direct reports’ skills based on organizational objectives, evaluates skill gaps, and manages succession planning to develop more capable direct reports, diverse, strong teams and better organizational performance in an equitable and inclusive manner.

#LI-Hybrid

Compensation Range:

Pay Range - Start:

$160,000.00

Pay Range - End:

$240,000.00

Geographic Specific Pay Structure:

Structure 110:

$176,000.00 USD - $264,000.00 USD

Structure 115:

$184,000.00 USD - $276,000.00 USD

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Strategic Vision & Planning (NM) - Expert, Continuous Improvement (NM) - Expert, Decision Making (NM) - Expert, Project Management (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Expert, Accountability (NM) - Expert, Talent Development & Planning (NM) - Expert, Attention to Detail (NM) - Expert, Policy & Procedure (NM) - Expert, Business Influence (NM) - Expert, Risk Assessment & Identification (NM) - Expert

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

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About the Company

N

Northwestern Mutual

Who We Are

What we believe.

We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities.
These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.

We’re known for our financial strength.

That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities.

We care.

We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about.


Why Work Here

We’re strong and growing.

In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.

We invest in our people.

We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.

Be part of building our future.

We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee.

Enjoy Milwaukee.

Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots.


Our Culture

We are always evolving.

At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.

We do what’s right.

Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work.

We recognize and develop possibilities in our people.

Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.

Diversity makes us better.

We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Financial Services
FOUNDED
1857
WEBSITE
https://www.northwesternmutual.com/