Sr. Director, Technical Development and Delivery
Chicago, Illinois; San Francisco, California
Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. Were all in on this mission. If you are too, lets talk.Sr. Director, Technical Development and Delivery Chicago, IL or San Francisco, CA Hybrid- Onsite 2 days per week The Opportunity We are looking for a strategic, data-driven Sr. Director, Technical Development and Delivery to create and lead our AI-driven technical enablement content strategy and delivery as well as own functional delivery through our pre-sales, partner and onboarding enablement teams.
This leader will own the full enablement content lifecycle to help drive technical acumen across all CRO audiences while measuring impact and driving change. This is a highly cross-functional role that sits at the intersection of sales, product, marketing, partners and technology.
The right candidate brings deep experience in creating and executing strategy - both immediate and in service of long-range planning. If you have a passion for enabling technical audiences, a sophisticated approach to content optimization, a bias for action, and a clear point of view on how AI is reshaping the enablement discipline, we'd love to meet you.
Responsibilities Team Leadership & Organizational Development Create short-term and long range enablement plans that align to driving business outcomes for the CRO organization. Set strategic priorities across the team, aligning individual work streams to overarching revenue and company goals. Lead, develop, and grow a team of technical enablement professionals and leaders Coach and develop managers and individual contributors, building a high-performance culture with clear career progression. Serve as a trusted advisor to field leadership, our partner team and product - translating business challenges into enablement solutions with measurable outcomes.
Technical Enablement Program Delivery Act as a strategic advisor on enablement that drives impact to both the Presales and External Partner organizations, providing data-driven recommendations and support to accelerate technical outcomes Build and scale enablement programs purpose-built for technical sales roles including Sales Engineers and Partners. Develop deep product fluency programs that enable technical audiences to confidently articulate complex identity and security concepts, competitive differentiators, and the technical value proposition of Okta. Partner with Product and Engineering to translate Oktas platform capabilities into field-ready training, certifications, and enablement content.
Elevating Technical Fluency Across All Revenue Audiences Own and drive a cross-functional strategy to raise the technical competency floor across every customer-facing role in the CRO organization Design tiered technical fluency frameworks that define what "good" looks like at each role, with clear progression paths from foundational product knowledge to advanced identity and security domain expertise. Build structured learning programs that help commercial sellers understand the technical landscape their buyers operate in, including modern identity protocols (OIDC, SAML), Zero Trust architecture, compliance frameworks, threat vectors, and cloud security fundamentals so they can lead with credibility. Create role-based certification programs with measurable competency assessments that reinforce technical knowledge retention over time. Champion a culture of continuous technical learning, including speaker series with engineers and product leaders, competitive deep-dives, and hands-on product lab experiences. Content Strategy & Optimization Own the strategy and quality bar for all revenue-facing content and ensure it is optimized for AI discoverability and use. Help implement and optimize an enablement content platform to drive measurable increases in seller engagement and content utilization. Leverage data and analytics to identify content gaps, measure content effectiveness, and continuously improve what gets used and what wins deals. AI Strategy & Innovation Help define and lead the organizations content creation for our AI driven enablement strategy. Evaluate and implement AI-native enablement tooling, piloting new capabilities and building adoption programs that drive efficiency gains. Stay ahead of the market on how AI is reshaping the buyer and seller experience in enterprise security and identity.
Required Qualifications Experience & Leadership 12+ years of progressive experience in sales enablement, field enablement, or product marketing, with at least 5 years in a senior leadership role managing multi-functional teams. Proven ability to lead, develop, and retain high-performing teams across multiple functions and geographies. Experience serving as a strategic partner to CRO or VP-level revenue and technical leaders. Technical Enablement Expertise A clear, articulated philosophy and proven track record for elevating technical credibility across non-technical seller audiences. Comfort operating in a security domain environment; ability to develop deep fluency in identity and access management (IAM), compliance, and threat detection. Direct experience in the security or identity industry is strongly preferred. Content & AI Strategy Experience owning a content strategy for a complex, technical product portfolio with a fast-moving roadmap. Strong fluency in AI tools with a clear perspective on how to embed AI into enablement and field productivity programs. Demonstrated ability to evaluate, implement, and drive adoption of AI-native or AI-enhanced enablement tooling. Tools & Methodology Hands-on experience with enablement platforms (e.g., Highspot, Seismic), and revenue tools including Salesforce and Gong. Deep familiarity with sales methodologies such as MEDDPICC, Command of the Message, or Challenger Sale. Experience building and interpreting enablement performance dashboards in partnership with Revenue Operations. Communication & Influence Exceptional communication and storytelling skills. Strong cross-functional collaboration skills with a history of aligning Sales, Product Marketing, and Product Management. #LI-onsite P25402The annual base salary range for this position for candidates located in the San Francisco Bay area is between:$255,000-$350,900 USDBelow is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$206,000-$282,700 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
U.S. Equal Opportunity Employment Information
Read more
Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Pay Transparency
Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/agencies/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohns Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
Okta
The foundation for secure connections between people and technology
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
Follow Okta