Sr Distribution Admin Logistics- Claims Senior Specialist

IMCS Group Inc

Springdale,, AR

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JOB DETAILS

SKILLS

Auditing, Call Centers, Cross-Functional, Customer Support/Service, Diversity Recruiting, Finance, Financial Systems, Fortune 500 Customers, Funding, Health Information Technology, Logistics, Maintain Compliance, Performance Metrics, Power BI, Product Management, RADIUS (Remote Authentication Dial-In User Service), Scorecarding, Shipping Operations, Standard Operating Procedures (SOP), Sustainability, Time Management, Warehousing

LOCATION

Springdale,, AR

POSTED

4 days ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

This position is currently scheduled for 6 months- Simplify does not allow us to create jobs for longer than 90 days at a time. After 90 days the contract will be extended.

This is 100% on site.

Job Title: Logistics Claims Senior Specialist
The Logistics Claims Senior Specialist is vital in managing and resolving product-related claims, such as overages, shortages, damages, and refusals reported by carriers at the time of delivery. With the Logistics Teams processing an impressive, annualized total of *** million in our Poultry Prepared Division, the need for accurate and timely evaluations and disposition decisions cannot be overstated. Delays in these processes can lead to substantial carrier accessorial fees, significantly impacting operational costs and logistics efficiency. In this role, the Specialist is working on a call center speaking with drivers. The Specialist engages extensively with cross-functional teams, adhering to our Standard Operating Procedures (SOPs) while collaborating with Transportation Operations, FSQA, Plant Operations, Shipping, Customer Service, Warehousing, Product Movement, Deductions, and Sustainability teams. This collaboration is crucial for ensuring effective product dispositions and maintaining compliance with business protocols. The Specialist is responsible for managing an active worklist and updating transportation and financial systems, enabling seamless operations. Furthermore, the Specialist validates and processes donation receipts promptly, forwarding them to the Deductions and Sustainability teams. They also oversee accessorial payments related to their weekly cases, ensuring that carrier payment expectations for asset movements are met per our contractual agreements. A key aspect of this role is obtaining Proof of Delivery (POD) for each case, ensuring that all information is accurately validated against claims. The Specialist diligently maintains and updates worklists in High Radius, conducting daily audits for accuracy, which is then reported the following business day in Power BI reports. These reports are scrutinized by Shipping locations and Transportation, making the data generated by the Specialist a foundational element in our key performance indicators (KPIs) for the Distribution division scorecards. This emphasizes the critical importance of accuracy and timeliness for the organization's overall success.

REQUIREMENTS Education:

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

IMCS Group Inc

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